Isaac AFRAM Appiah
CONSULTANCY - PROJECTS - BUSINESS ANALYSIS - RESEARCH - MANAGEMENT - MARKETING
Highly analytical results orientated individual who has currently completed an MSC in Business Analytics and Management Sciences; who is now seeking a new role that will deploy his extensive academic skill sets and hands on expertise. This is combined with being a logical, acute problem solver who uses quantitative and qualitative techniques, tact and diplomacy to evaluate business performance and drive proficiency. Now aspiring to gain a new opportunity that will present fresh challenges and utilise academic studies, experience and future potential.
CONTACT AND PERSONAL DETAILS:
Address: P.O BOX KF 1498, Koforidua. Phone: 024*******. E-mail: *********@*****.***
CORE COMPETENCIES:
Computer Simulation
Quantitative Techniques
Mathematical
Projects/Processes
Negotiation/Statistics
Strategies/Economics
Consultancy
Bespoke Systems
Management
CAREER TARGET/OBJECTIVE:
To secure a position that will deploy current academic skill sets, with my work experience in project management, marketing, banking, communications and monitoring and evaluation
EDUCATION, QUALIFICATIONS AND TRAINING:
MSC Business Analytics and Management Sciences University of Southampton Sept 2013 – Sept 2014
Modules include: Project Management, Quantitative methods,
Simulation, Mathematical programming,
Consultancy skills.
Bachelor of Arts (Economics and English) University of Ghana (Legon) May 2012
WASSCE Pope John Senior High School Koforidua June 2007
Certificate in Entrepreneurship and Business Development April 2011
Landmark Institute
Certificate in Monitoring and Evaluation Civil Service Training Centre (Accra) Aug 2015
PROFESSIONAL EMPLOYMENT EXPERIENCE:
Nursing and Midwifery Council (N&MC) of Ghana June 2015- Present
Monitoring and Evaluation Officer
Liaising with management of the council to set up a Policy, Planning, monitoring and evaluation unit in the N&MC
Institutionalize monitoring and evaluation of systems and operations
Developing performance indicators for the various units and regional offices
Developing tools to collate, measure and report the performance of the various units and offices of the Council
JMK Consultancy Limited Sept 2014-May 2015
Project Manager (Part-time)
Managing and leading the project team
Working closely with users to ensure the project meets business needs.
Managing co-ordination of the partners and working groups engaged in project work
Working closely with users to ensure the project meets business needs
Providing regular status reports to the major stakeholders involved in the project
PROFESSIONAL EMPLOYMENT EXPERIENCE CONT
The Operational Research (OR) society, UK June 2014- Sept 2014
Consultant
Liaising with the Heads of the various committees in order to understand their activities and their purposes
Mapping out the size and nature of the OR community network
Modelling a conceptual process whereby ORS disseminates knowledge
Investigating techniques needed to produce a social network analysis of the community
National Service at National Investment Bank, Tema, COMMUNITY 9 Sept 2012 - Aug 2013
Service Personnel
Assisted in computer room duties, prepared monthly reports, ensured the needs of customers were met
Providing professional banking services, identifying and meeting customer needs consistently
Maintaining all client records and relationships by exploring new and existing business opportunities
Handling confidential data and processing personal information for accounts and products
Identifying and processing various income lines to generate multiple new revenue streams for the branch
Meeting the requirements of compliance including internal standards and banking sales processes
Conducting fact finding reports with clients to identify their financial planning needs and objectives
Landmark Network Executive Feb 2010 - Feb 2011
Coordinator and marketer (Part-time)
Selling intangible education products to students and the general public on a commission only basis
Ensured the provision of service calls to existing customers on a regular and planned frequency
Articulated intelligent questioning to uncover deep rooted objections, then overcame them
Pivotal staff member leading sales results and also assisting with presentations/negotiations
Established customer needs, identified specific requirements then tailored a solution
Closed regular business by prospecting, territory management and appointments with key decision makers
Delivered high standards of customer care to increase customer retention and grow revenues
KEY SKILLS AND ACHIEVEMENTS:
A member of the Operational Research society UK.
Holds a Bachelor of Arts Degree in Economics and English with a second class honours (upper division)
Achieved a certificate in entrepreneurship and Business Development from Landmark Network Executives
Achieved a certificate in monitoring and evaluation for the Civil service training centre
Microsoft office computer experience - Windows, Excel, Microsoft and using bespoke systems/software
Ability to use statistical software packages such as SPSS and SAS
Demonstrated ability to define and apply pragmatic solutions to everyday customer challenges and strategies
First class prioritising skills in situations of varying conflicting demands and sometimes intense pressure
Very competent proven team player, being able to motivate, train, monitor staff and set a first class example
PERSONAL ATTRIBUTES:
What I would bring to any new role:
Strong customer focus, displaying intuition, honesty, patience and tactfulness at all times
Assessing and delivering business critical information to deadlines with lateral thinking abilities
Solid inter-personal skills that include sensitivity to diversity and multicultural settings
Problem analysis, decision making and analytical finance capabilities with meticulous detail
Plans, prioritises and schedules all tasks efficiently, maintaining objectivity at all times
Delivering initiatives to maximise customer value and profitability against defined business objectives
REFERENCES:
Dr. Alfred Barimah Mrs Annie Oddoye Mr Osman Mensah
Economics Department Nursing and Midwifery Council Managing Consultant
University Of Ghana Head M&E unit JMK consultancy Limited
P.O. Box LG 25 P.O. BOX MB44 PMB L44
Legon, Accra Accra Legon, Accra
026******* 027******* 024*******
*************@*****.*** ***********@*****.*** *******@******************.***