Project Manager, Customer Service Associate

Mark Chesney

** ******** ******, ** ***** H: 714-***-**** C: 714-***-**** *******@***.***

SUMMARY

Highly-motivated, team-player with a successful track-record as a self-starter with a positive attitude. Able to interact with individuals at all levels, both internal and external, with the confidentiality necessary to maintain these relationships.

I possess excellent communication skills, both in the written and spoken word.

Strong interpersonal skills seasoned through extensive client interfacing. An enthusiastic worker, who relates well to all people on all levels. Other areas of expertise include:

o Speedy and efficient work habits

o Strong leadership demonstrated through years of productions staff management

o Proven problem solving and project management skills

A well-rounded, self-motivated, straight-forward candidate seeking a challenging position that leverages diverse experiences.

PROFESSIONAL EXPERIENCE

CHESNEY COMMUNICATIONS, Irvine, CA 1980-Present

Video production and duplication company specializing in creating persuasive client success stories and educational videos of key talent within an organization. Clients include Tony Robbins, various National Speaker organizations, etc.

Production Manger/Executive Administrator

Managed and Produced marketing/training programs.

Operated high-definition cameras and edited programs using Final Cut Pro 10.

Ran DVD/CD duplication department, including high-quality disc printing & packaging of programs. Scheduled client appointments.

Maintained calendar and handled travel arrangements.

Maintained customer database.

Administrative duties include: answering phones, scheduling appoints, monitoring emails, and special arrangements as necessary.

QUANTUM CORPORATION, Irvine, CA 2013 - Present

$700M manufacturer of tape libraries, de-duplication and VTL disk-based backup systems, tape drives, file system software and media for large-scale backup, recovery and archive applications.

Special Production Assistant

Coordinate Quarterly Internet Webinars.

Videotaped & Edited sales workshops and NAB booth customer testimonial interviews.

CITY OF IRVINE – Parks & Recreation Division, Irvine, CA

Adult recreation programs providing Innovative Programs, Exceptional Service, and Diverse Cultural Experiences.

SCMAF Certified Umpire

Officiate adult slow-pitch softball games.

Maintain official score.

Administrate team rosters and enforce code of ethics.

UBER CORPORATION, San Francisco, CA

Uber is an American international transportation network company headquartered in San Francisco, California. It develops, markets and operates the Uber app which connects Rider and Driver in minutes.

Top-Rated Uber X Driver

Pickup & dropoff Uber customer/riders. Currently maintaining a 4.88 Star Rating. Navigate all trips.

Maintain vehicle.

Nurture client relations.

Keep track of all expenses and accounting

EDUCATION AND PERSONAL GORDON TECHNICAL HIGH SCHOOL, Chicago, IL

Graduated in Upper 10% of Senior Class

SOUTHERN ILLINOIS UNIVERSITY, Carbondale, IL Bachelor of Arts in Economics

HONORS AND AWARDS

Graduated with Scholastic Honors Made Dean’s List 4 Semesters

MEMBERSHIPS

National Honor Society

National Speakers Association

Sales and Marketing Executives of Orange County

References available upon request.

Contact this candidate