Technology Management (In Progress)

MICHAEL F. RIEDMUELLER

*** *. ******* ***. ****** Springs, FL, 34689

727-***-**** *******************@*****.***

COMPUTER SKILLS

Networking

Installed Cisco brand routers and switches. Has set IP addresses, created IP pools, and has set security on Cisco Routers and Switches. Has worked with connecting wireless devices.

Software

Has updated and installed Operating Systems. Has knowledge of antivirus and antispyware software. Has studied programming with Python. Also has interest in learning various other languages such as HTML, Java, C#, C+, SQL, and so forth.

Hardware

Has built, and upgraded various versions of PCs and laptop PCs. Has diagnosed PCs for hardware errors.

EXPERIENCE

May 2013 December 2015

Sales Associate, Wal-Mart

Helped answer customer’s questions about products and services. Drove credit card sales. Helped customers purchase licenses and high security items. Helped find items for customers in other areas of the store. Answered phone calls, and resolved customer issues.

September 2011 June 2013

Independent Contractor, Tampa Bay Times

Received parts of a product, assembled, and distributed in a timely manner. Listened to and resolved customer complaints.

EDUCATION

2015

Associate of Arts, St. Petersburg College

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