Customer Service Chemical Engineering

Shiju Jacob

*** * ******** **, ***** Prospect, IL 60056

847-***-**** - ************@*****.***

Objective

Seeking an Entry level position as a Chemical Engineer.

Education

University of Illinois at Chicago

Bachelor of Science in Chemical Engineering Expected - May, 2016

Cumulative GPA 3.31/4.0

Relevant Coursework

Chemical engineering Thermodynamics

Process Simulation (Aspen Plus)

Transport Phenomena I, II &III

Experience

Walmart June, 2012 to Present

Customer Service Manager

Helping customer to resolve problems with product.

Making final decisions on product returns.

Finishing the projects assigned by the supervisors.

Training cashiers and customer service associate.

Skills

Working knowledge in Microsoft office, C++, Visual Basic of Application, Aspen and Mat lab, Poly math, Mat lab & Athena

Excellent knowledge in creating equipment design in Aspen.

Excellent customer service skills

Language: - Malayalam, Tamil and Hindi

Activities

Treasure of Design Movement in UIC 2014 to 2015

AICHE member 2014 to Present

Sunday school teacher at Brethren Assembly of Chicago 2014 to Present

Certificates

ELA901-SAChe- Certificate program:

Safety in the Chemical Process Industry

Chemical Hazardous

Inherently Safer Design

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