Customer Service Engineering

SHAMIL SAEED

**** **** ****** ****, +1-289-***-****

Hamilton, ON, Canada ******.*******@*******.***

L8S 1B3

HIGHLIGHTS OF QUALIFICATIONS

Graduating from the Engineering Physics Co-op Program, McMaster University

Experienced working as an Assistant Reactor Operator in McMaster Nuclear Reactor

Experienced with MS Office, Matlab, and C/C++ programming

Exceptional leadership skills and strong work ethics EDUCATION

Bachelor of Engineering Physics Expected Completion April 2016 McMaster University, Hamilton, ON

Graduating from a four-year program with Co-op designation.

Course knowledge includes Renewable Energy Systems, Electronics, Control Systems, and Engineering Finance.

WORK EXPERIENCE

Assistant Nuclear Reactor Operator May to August, 2015 McMaster University, Hamilton, ON

Assisted in the reactor Start-up and Shutdown procedures including emergency shutdowns

Performed loading and unloading of radioactive samples in reactor core and storage locations and fulfilled the required shipment and irradiation request forms

Ensured safe reactor operation by monitoring contamination, radiation levels and performed daily, weekly tests of maintenance procedures as required

Gained a practical understanding of the Operating Limits and Conditions and the safety culture of the reactor

Customer Service May to August, 2014

Dollarama, Milton, ON

Handled cash, debit card transactions at the counter

Stocked shelves and managed stock rotation as necessary

Assisted customers with locating items when necessary

Cleaned and maintained the store when required

Developed a reputation for excellent customer service by fully acknowledging customer’s presence and making eye contact

Engineering Trainee May to July, 2013

ASCON, UAE

Submitted a detailed report by tracking progress on accounting of a grand civil engineering project called

‘Innovation Centre for Borouge’.

Performed intensive research on the design and assisted field engineers with decision-making

Built strong relations with senior engineers and technicians on the functionality and implementation of mechanical, electrical, ELV and PAVA systems.

Provided consulting and improvements to managers that could have been made to the different processes regarding general management, sustainability and work ethics.

An on-site experience that enhanced knowledge of project management of multifaceted systems under senior inspection engineers

RELEVANT PROJECTS

Digital Capacitance Meter

Built a microrange capacitance meter using MSP430 microcontroller and presented our results. Developed strong communication skills and analytical skills.

Delta Sigma ADC

In a team of 2, built the delta sigma ADC. Acquired a very technical understanding to real-world applications of electronics and on meeting budget constraints.

C-D ROM reader head

Worked in a group of 3 by designing a gear train that fits within its chassis model that replicated the reader head of a C-D ROM. Allowed a deeper understanding of precise measurements, intricate tasks, project deliverables and in organizing group meetings. SKILLS

Software

Experienced using Microsoft Word, Excel, PowerPoint, and Maple

Proficient with Matlab, C programming using microcontrollers and AutoCAD Laboratory

Familiarity with Gamma Spectroscopy, Multi-Channel Analyzer and Radiation Detection Instruments

Basic understanding of the fabrication process of solar cell

Completed WHMIS safety training course

EXTRACURRICULAR ACTIVITIES

Student Member, Professional Engineers Ontario

Student Member, McMaster Engineering Society

Student Member, Ontario Society of Professional Engineers

Volunteer Tutor- Mathematics and Physics 2014, Creative Academy Corporation

Volunteer - Abu Dhabi Film Festival 2011

Play recreational squash, badminton and table tennis

Contact this candidate