Project Service

Synopsis

Senior Solutions Analyst working on Microsoft Technologies -VB 6.0, ASP, ASP.Net Technologies (ASP with C#), VB.net,JavaScript,Oracle,SQL,ECM for Nucleus Software, Noida from last 9 years .

Hands on experience in client interaction. Work experience in Tokyo at client side with Japanese client like BMW, Shinsei bank, APLUS financial services.

Bachelor of Engineering with 83.6% from CITM, Rohtak. Got Gold Medal for getting 1st Rank in college and 5th Rank in the university.

Work Experience : 9 years Area: Internal Banking Processes

Company: Nucleus Software,Noida,India

Nucleus Software Exports Limited provides software solutions to the Banking and Financial Services Industry. For over 25 years, developed solutions spanning from Retail Banking to Corporate Banking, Cash Management, Internet Banking and Credit Cards. FinnOneTM, the Flagship product of Nucleus Software is a comprehensive suite for Retail Banking applications comprising of modules like Customer Acquisition System, Loan Management, Delinquency and Recovery Management, Deposits and Finance Against Securities.

Employment : June 2006 – April 2015

Designation : Senior Solutions Analyst

Brief history/snapshot of Projects

Worked in Nucleus Software Export Ltd in Account opening Project . It is basically an Account Opening System where a customer can open his/her account in Shinsei Bank, Japan after filling all the mandatory information and submitting the necessary documents in the branches of Shinsei Bank.

Rakuten Housing Loan System, it is Housing loan processing application where customer send their housing loan application request, by several means; Mail, Fax etc., to the system. Rakuten is a joint venture of Shinsei Bank, Japan. The HL applications are processed in Shinsei bank with rules and policies of Rakuten.

Aplus Service Request(for BMW), It is basically a Service Request System for Aplus System which is subsidiary for Shinsei Bank.Consists of Handling various requests from Customer like Name/Address Change request, Direct Debit Account change, Stop Direct Debit, Card Termination or Reissue, Installment Duration Changes etc.

Skills:

Languages : ASP.Net with C#,VB.net,ASP,VB 6.0,ECM

Tools Used : Visual Studio 2003/2005/2010,AGILE Methologies

MS Office XP, MS Access,SVN,VSS,JIRA,Toad,SQLDeveloper

Databases : Oracle 8i/9i/10g, MSSQL 2008, My-SQL

OS : Windows 2000

Web Tech : CSS,HTML, JavaScript,XML,Ajax

Others : SIT, UAT Testing

Project Details:

1. Aplus Service Request

Organization: Nucleus Software Exports Ltd.

Client: Shinsei Bank, Tokyo.

Technology Used: ASP, VB 6.0,Crystal Reports, ASP.NET with C#,VB.net, VB-script, Java Script, Html,Ajax,ECM

Tools Used: Visual Studio 2003/2005/2010,TOAD,SQL-Developer,SVN,VSS, JIRA.

Databases : Oracle 8i/9i/10g, MSSQL 2008, My-SQL.

Duration: Dec 2011 – April 2015

Database: Oracle 10g

Modules: Preliminary Information, Handling Various Call Center Requests, Automation of Purging, Letter generation process, Index File generation, Anti-Social Check changes, Person In charge Functionality Rollout.

Description: It is basically a Service Request System for Aplus System which is subsidiary for Shinsei Bank.

Consists of Handling various requests from Customer like Name/Address Change request, Direct Debit Account change, Stop Direct Debit, Card Termination or Reissue, Installment Duration Changes etc.

Responsibilities:

Enhancements in the existing project – Changes in Call Center Request Types.

Involved in development and architect of new screens.

Business logic was implemented in backend using Stored Procedures, Functions and Triggers in Oracle database.

Build and execute unit, integration and UI tests for code developed.

Data Archival Process - Automation of this process of Purging

Completion of the Data Requirement Requests from Users

Resolving Post-Production issues, including communication with users.

Allocating/Assigning tasks to other team members also.

Involved in end to end project management and decisions in compliance to project delivery schedules

Detailed out Tactical and strategic solutions in logical groups & phases to achieve project objective

Help teams prioritize the work and align it with customer expectations

à Onsite Experience (May 2012 - Aug 2012)

Worked in Tokyo (Japan) with the Aplus/Shinsei Bank Users for Aplus–Service Request Project for new enhancements and change requests.

APLUS-SR is one of the important project of APLUS, project is used by Dealer Front End, BMW Dealers, APLUS Users, System is used for Service Request of Auto Loan approval process of Japanese Customers depending upon their credit History and various other track records, APLUS-BMW interacts with systems of various other vendors for hand off files and considered as one of the critical system.

My Responsibilities :

Gathering information related to the Aplus- Service Request Project and supporting Technical activities and Production Releases.

Interaction with client for new requirements and understanding of new requests and enhancements

Coordination of various other vendors and teams like Datacenter Librarian, Database Team, Release Implementation team, networking team for Production releases.

Performance enhancement.

Attending meetings related to new enhancements, Production releases.

Project related documentation, work estimation and schedule.

Integration with other sub systems.

Development/Coding aspect

Perform Unit/integration Testing

Getting User Testing Approval

2. Account Opening

Organization: Nucleus Software Exports Ltd.

Client: Shinsei Bank, Tokyo.

Technology Used: ASP, VB 6.0,ASP.net with C#,VB-script,JavaScript,Html

Tools Used: TOAD,SQL-Developer,SVN,VSS, JIRA.

Duration: Jan 2008 – Nov 2011

Database: Oracle 9 i

Modules: Preliminary Information, Duplicate and Black listed Customers Checks, Automation of Purging

Description: It is basically an Account Opening System where a customer can open his/her account in Shinsei Bank, Japan after filling all the mandatory information and submitting the necessary documents in the branches of Shinsei Bank.

All the documents are verified and the information provided by the customer undergoes various stages of the Project like -

-- Preliminary Info check (For checking the Preliminary Information of the customer)

-- Document Matrix (For checking the documents submitted)

-- Application Capture Maker - Checker (Final Info is checked)

-- Duplicate and Blacklist Checks (These checks are performed two times - After Prelim Info and Application Capture)

-- Automation of Letter to Customers through Toppan

-- Integration of Custodian Box Tracking in Account Opening.

Responsibilities:

Enhancements in the existing project - Modifying the Duplicate and Blacklist Checks

Data Archival Process - Automation of this process of Purging

Completion of the Data Requirement Requests from Users

Resolving Post-Production issues, including communication with users.

Allocating tasks to other team members also.

Involved in end to end project management and decisions in compliance to project delivery schedules

à Onsite Experience (Sep 2008 - Jan 2009 & Dec 2009 - May 2010)

Worked in Tokyo (Japan) with the Shinsei Bank Users and supported more than 4 projects. Got Nucleite of the Month Award for Good performance for taking all the responsibilities and initiatives during my tenure.

WindowsToOperation(WTO) is the main front end for processing the important function of Shinsei Bank,Tokyo . The System comprises of nearly 30 projects like Account Opening, Housing Loan and, Invoice Processing System etc These modules are used to provide service to the customers of bank .WTO is a complete paperless System in which physical forms are used only to initiate the process.

As it comprises of so many projects so I worked on different projects of WTO, I started my role as developer and when I came out I was handling team of 4 members as Production Support Lead.

Projects of WTO on which I worked:-

Account Opening

Service Request

Rakuten AO

E-application

People Database

Technologies used: ASP,VB 6.0, ASP.Net (C#), Oracle 9i, JavaScript, Ajax.

My roles and responsibilities while working in WTO team as PS Lead:-

Lead for the production support task and enhancement.

Issue Closure and tracking.

Status reporting, Demo to the client.

Integration with other sub systems.

Framework implementation for new modules.

Development of web pages.

Development of Scheduler and Services.

Client Interaction as Module Lead for a module during development.

Planning and Estimation based on requirements baselines

Designing the application and Interfaces

Development/Coding aspect

Perform Unit/integration Testing

Getting User Testing Approval

Production Release support.

3. Rakuten Housing Loan System

Organization: Nucleus Software Exports Ltd.

Client: Shinsei Bank, Tokyo.

Technology Used: ASP.Net, C#.Net, ADO.Net, Java-script, window services,CSS,Html

Tools Used: TOAD,SVN,VSS, JIRA.

Duration: Aug 2006- Jan 2008

Database: Oracle 10g R2.

Responsibility: Screen Designing & Coding, Develop database- Functions & Procedures

Modules: Document Scanning, Custodian, Document Tagging, Application Capture, Credit Information Check, Real State, Income Tax, GHLC, Contract Closing

Description: It is Housing loan processing application where customer send their housing loan application request, by several means; Mail, Fax etc., to the system. Rakuten is a joint venture of Shinsei Bank, Japan. The Housing Loan applications are processed in Shinsei bank with rules and policies of Rakuten.

This system capture customer request and validates it with several checks, like blacklisted, duplicate and CIC (Credit Information Check), and send it to Rakuten for loan processing.

My responsibility in this project is screen designing & coding of above modules and do the changes as per the requirement.

Honors and Activities

Gold Medal for getting 1st Rank in college and 5th Rank in the university.

Got Nucleite of Month Award for outstanding work in Team for Onsite Project Support in 2009.

Got Team Award for resolving issues and making project bug less in 2010.

Got Nucleite of Month Award for successful completion of Major task in Aplus Project in 2012.

Got LIVE Large Project Team award on Annual day of 2013.

Got Nomination award as “Making the Difference” on Annual day of 2013.

Scholastic Record

2006-2009

PGDBA(Finance)

Symbiosis Center of Distance Learning (SCDL),Pune

70%

2002-2006

Bachelor of Engineering

Carrier Institute of Technology and Management, Rohtak(MDU)

83.6%

2002

Senior Secondary (CBSE Board)

Adarsh Sr Sec. School,Kirti Nagar,New Delhi

84.6%

2000

Higher Secondary (CBSE Board)

Adarsh Sr Sec. School,Kirti Nagar,New Delhi

85.4%

Work Permit Status :

Valid Work permit for Canada.

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