Customer Service Sales

MARYSE DESBIENS

acs6vx@r.postjobfree.com

**6R CANNELSIDE COMMON SW • AIRDRIE, AB • 403-***-****

HIGHLIGHTS OF SKILLS

Excellent interpersonal skills

Works well in fast paced and stressful environments

Troubleshooting skills

Won multiple awards for sale targets

WORK HISTORY

Bilingual Outbound Sales Agent 2004 – 2015

Shaw Communications, Calgary, AB

Handle new customer and current customer inquiries, programming upgrades, account management and sales opportunities

Cold calling customers for specialty sales campaigns

Order entry of French sales leads from Shaw’s website

Responsible for my own growth as a French agent in a predominantly English department

Customer Service Representative 2004

Star Choice Television Network INC, Calgary, AB

Provide pleasant and professional service to current and potential customers

Communicate with various departments and levels of management as needed to resolve customer issues

Server/Bartender 2000-2003

Monte-Sainte-Marie Golf Club and Resort, Monte-Sainte-Marie, QC

Greeted and ensured a pleasant visit for our patrons

Responsible for billing and receiving payment from customers

Serving food and beverages

Catering to large groups

EDUCATION

GED

Youth and Adult Community High School Programs, Lexington, KY