Active Directory Information Technology

Rehan Ahmed

Suit # ***, **** Winston Churchill Blvd, Mississauga, ON. L5M 0P1

Ph.: 416-***-****

Email: acs6uf@r.postjobfree.com

15+ years progressive experience in Information Technology with a record of accomplishments in deployment, operation and maintenance of Network Infrastructure, while working with different industry segments including Government, Banks, Telecom.

Offer extensive experience in MS Exchange, Active Directory, LAN/WAN, VPN and other security devices, and broadband access solutions, polished customer satisfaction, problem management / resolution skills, innovative spirit and excellent presentation skills. Provide team leadership and strong technical support in large Enterprise environments with different platforms, involving thousands of end-users, as well as multiple state-of-art technologies. Interact effectively in a pivotal role with all levels of management and highly customer focused.

B.Sc. (Bachelor of Science) from University of Karachi, Pakistan 1995

MSIT (Masters in Information Technology) from Halifax College, London UK. 2005

Microsoft Certified System Engineer (MCSE)

Microsoft Certified Technology Specialist In Windows 7 (MCTS)

Microsoft Certified Technology Specialist In Exchange 2010 (MCTS)

Microsoft Certified Technology Specialist in SCCM 2007 (MCTS)

Microsoft Certified Technology Specialist in Windows 2008 Server Configuration (MCTS)

CompTIA Server+

HP Certified Professional (HP0-S25) Implementing HP ProLiant ML/DL/SL Servers

Microsoft Certified IT Professional Server Administrator on Windows Server 2008 (MCITP)

Microsoft Certified Solutions Associate in Windows Server 2008 (MCSA)

VMware Certified Associate – Data Center Virtualization (VCA-DCV)

Hershey’s, Granby, QC

(10/15 – 01/16)

Desktop deployment Consultant

Migration / Installation of PC’s Laptops & Desktop

Xerox / HP Printers Installation and Configuration

Active Directory Administration & Management

Active Directory & Group Policy Administration and creation as per customer requirement

Monitoring and maintaining systems and the ability to ensure their optimal performance

Dell and HP Computers Hardware breakfix

OS Deployment in Workstations and Laptops through SCCM

Environment: AD, Exchange Server 2010 & 2013, Backup Exec 11.0, McAfee Antivirus, Blackberry, Backup Exec 2014 Asigra

People To Go, Calgary, AB

(06/15 – 10/15)

Deployment Consultant (Team Lead)

Responsible for coordinating and managing the overall deployment of solutions, including sequencing of project deployments to ensure on-time delivery

Manage Print Server and Print Queues

Support Users After Win7 Deployment and install missing applications through SCCM

Windows 7 deployment through SCCM 2012, check the logs for errors

Resolve deployment conflicts within the portfolio team, across Technology teams and within other Enterprise Technology groups

Lenovo / IBM Computers ( Laptop & Desktop ) Installation and Troubleshooting

Desktop / Remote Users Support

Longview Systems, Calgary, AB

(10/14 – 06/15)

Systems Consultant

Desktop Support for HP and Dell Computers

Active Directory & Hyper-V Administration & Management

Management and Administration of Hyper-V and VMware ESXi, VSphere Server

Monitoring and maintaining systems and the ability to ensure their optimal performance

Administration & Deployment of McAfee VirusScan Enterprise on Workstation and Servers

McAfee ePolicy Orchestrator (ePO) Administration & Management for 500+ workstations and 12 Servers

Group Policy Administration and creation as per customer requirement

Environment: AD, Exchange Server 2010 & 2013, Backup Exec 11.0, McAfee Antivirus, Blackberry, Backup Exec 2014 Asigra

Skyplan Services Limited, Calgary, AB

(12/13 – 10/14)

Deskside Support Engineer

Provide 2nd & 3rd Level Support Deskside support

Troubleshooting share access, migration and profile issues

Exchange 2010 & Blackberry Enterprise Server 5.0 Administration & support

Troubleshooting user and group accounts

Creating & Managing Users Accounts in Mandriva Linux

Management and Administration of Failover Cluster for Hyper-V

Physical to Virtual Machine conversion through VM Ware

Produce and documented technical manuals and instructional articles.

Use PowerShell Scripts to check the status of Services and Backup on Servers

Environment: AD, Exchange Server 2003 & 2010, Backup Exec 11.0, Symantec Antivirus.

CompuCom, Canada

(07/10 – 12/13)

(CompuCom is leading IT Service Provider for Oil & Gas and Technology Sector. is responsible for providing systems engineering and administration support for a variety of clients in the Oil & Gas.)

I was responsible for the following on-site client engagements: PSN Woodgroup, EnCana, Suncor Energy and TransCanada and secure good positions for small tenure through CompuCom.

Technical Support Analyst

Support users after Migration of Desktop Computers from MS Win XP to MS Win 7

Windows 7 Deployment, Build Installation & Configuration

SCCM Administration & Management

Configuration of Mobile devices like iPhones and Blackberry Phones

Deployment of MS Office 2003 to MS Office 2010

Blackberry Enterprise Server 5.0.3 Administration.

MS Lync Administration

Deployment of OS and Applications through SCCM.

Daily backup of Servers and restore upon requirement

Active Directory & Exchange 2007 & Exchange 2010 Administration & support

Fault finding & remote desktop support to Windows Users

Migration of Computer from legacy to new domain

Checking of tape library tape changing and mail to tapes offsite location.

Management of user accounts, shares, permissions, and quotas in accordance with standard procedures.

Management of user mailboxes, public folders, distribution lists and mailbox backup and restore jobs.

Practice ITIL, using Trouble ticket system for routine call, incidents, actions and change management.

Environment: Active Directory Services, Windows Print Server, Windows Server 2003/2003 R2/2008 R2, Exchange Server 2003/2007/2008/2010, Windows Hyper-V and VMware vSphere 4.0, Backup Exec 12.0, BES 5.0, SCCM 2007 & 2012 Administration

Computer People, London, UK

2005 – 2010

IT Consultant

Computer People was a specialist IT recruitment firm for Computacenter.

Computacenter

Was responsible for providing systems engineering and administration support for a variety of clients in the following industries, i.e. Oil & Gas, Financial Sector, Corporate Banks, Health Care. I worked in Shell, Royal Bank of Scotland, Health & Safety Executive, Abbey National Bank, Lloyds TSB Bank, National Blood Service NHS, Barclays Wealth, London Borough of Bromley, Barclays Capital Bank, UBS Investment Bank, BT (British Telecom), Basildon Hospital NHS and Hertfordshire Health Informatics Service (HHIS) and secure good positions for small tenure through Computacenter.

Product Name

Version

5.1

Windows Server

2003/ 2003 R2 / 2008 (R2) / 2012

5.2

Exchange Server

2003/2007/2010/2013

5.3

Blackberry Enterprise Server

5.0, 10.0, 12.0

5.5

Active Directory

5.6

Print Services

Windows 2003/2003R2/Windows 2008/2012

5.7

VMware Workstation

7.5

5.7

VMware vSphere ESXi

5.0

5.8

Antivirus and Spam protection for Exchange

Forefront 2010

6.0

Backup Technologies

Symantec Backup Exec

6.1

SCCM

2007, 2012

6.2

Microsoft Lync Server

2010

7.0

Windows PowerShell Scripting

4.0

8.0

MacAfee Virus Scan Enterprise Anti-Virus

8.8

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