Customer Service Sales

Nertila “ Tina “ Mesik

**** ******** ***,

Staten Island, NY 10314

Tel: 917-***-****

Email: *******@*****.***

OBJECTIVE: To build a carrier in the air transportation industry where I can fully use my skills and experience.

EDUCATION:

College of Staten Island

(undergraduate)

Major: Accounting

EXPERIENCE:

AIR EXPORT & IMPORT OFFICE AGENT & FRONT COUNTER

(August 2006-December 2010)

EXPORT:

Performance all aspect of export and professional customer service.

Successfully data captured documents (Airway bills)

Segregate copies of air waybills,security letters and consolidation manifest

for customs,accounting and our file.

Manifested the export flight according to the load sheet from warehouse.

IMPORT:

Entered freight location into our system according to breakdown sheets.

Managed coordination of inbound shipment via less that Truck Load (LTD)

Follow up and tracking of import documentation.

FRONT COUNTER:

Release freight that customer came with a pick up order & pick up to deliver.

Check AMS release

Make sure that cargo is all paid for before the driver or consignee picks it up.

SHIPCO TRANSPORT, ELIZABETH, NJ

(January 2010-Present)

Sales Customer Representative

*Prepare paperwork to activate and maintain contract services.

*Manage account services through quality checks and other follow-up.

*Responsible for coordinating action plans,shipping schedules,and delivery of

merchandise and services.

*Ability to use automated information system to record details of actions in attempt

to adhere to production goals.

EMPLOYMENT:

Total Airport Services (T.A.S)August 2006- April 2009

Cargo Airport Service (C.A.S)April 2009-December 2009

Shipco Transport Inc January 2010 -Present

COMPUTER:

EXCEL,OUTLOOK,SIRUS,CUSLINK,MOSAIL,CARGOSPOT, & LMS

REFERENCES AVAILABLE UPON REQUESTED

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