*** ******* **. ***. *, Auburn, AL ***** 334-***-**** acs6r3@r.postjobfree.com
Kristy R. Burgess
Objective
An administrative position within a business setting.
Experience
March 31, 2015-Recent
TCR/TEAM ONE
Talladega, AL
Case Aide
Assist Lee County Department of Human Resources JOBS case managers.
Schedule appointments for the case managers, including sending out appointment letters to clients, printing out all necessary paperwork, and documenting in detail the date and time that it was completed.
Perform daily tasks in Microsoft Word, Excel, and Outlook, including creating and updating documents.
Create and maintain Excel spreadsheets for case client’s school or job attendance and client’s assigned locations.
Keep detailed records and notes, in computer database and paper copies, on all work that is requested and completed.
Make and return inquiry telephone calls to clients, employers, and schools for the case managers, and answer incoming telephone calls.
Operate fax, printer, copier, shredder, computer and telephone on a daily basis.
April 2007-April 2014
HDI Solutions
Auburn, AL
Data Entry Clerk
Entered crash records for the state of Texas into computer database daily.
Received and corrected error reports for work already performed.
Answered questions from new employees to insure accuracy and productivity.
Sept 2005-March 2006
Holiday Inn
Sheridan, WY
Hostess
Operated cash register to complete guest purchases via credit card, cash, or personal check.
Balanced cash register at both the beginning and end of each day.
Answered questions from new employees to increase their productivity.
Worked in a team environment to ensure all duties were completed.
Education
Sept 1998-May 2000
Sheridan College
Sheridan, WY
Majored in Psychology.