Prithviraj Singh Songira

B-** SCM No **

Aranya Nagar

Indore MP

Mob.975-***-****

Email: acs6o7@r.postjobfree.com

OBJECTIVE To work in a challenging & dynamic environment where one can enhance his quality & skills in conjunction with organizational goals, adaptability to multiple challenges in the filed of collections, customer service, management and administration inculcates versatility to my profile

CURRENT PROFILE:

Organization : HSIL Ltd (hindware) (KDR Enterprises Pvt. Ltd.)

Profile : Sr. Officer (MIS)

Market : Madhya Pradesh & Chhattisgarh

Duration : Jan. 2015 - Till date

Product : Customer Service Department

Experience:

1.Worked with HDFC Bank Ltd (ADFC Pvt. Ltd.) Legal Department as a SR.MIS officer on Jun. 13 to Jan.15.

2.Worked with H.S.I.L (hindware) Ltd. (Genx People Resource Planning

Pvt. Ltd.)Service Department as a part officer on Aug. 09 to May.13.

3. Worked with ICICI Lombard G.I.C.Ltd. (Team lease Service Pvt. Ltd.)

Legal Department Back office associate on Jul. 08 to Aug. 09.

4. Worked with Centurion Bank of Punjab Ltd. (Team lease Service Pvt. Ltd.)

Legal Department Back office associate on Dec. 06 to Jun 08.

HSIL LTD KEY PERFORMANCE AREAS:

Customer Care.

Responsible for managing all MIS activities and Collection reports.

Responsible daily follow up with the Dealers, Sales team, Engineer & Head office Team.

Complaint registers and issues our Engineer.

Responsible for issuing and collect all the cheq's. of vendors like Transporters, Courier Service, dealer Payment etc.

Responsible for billing spare part As Company Target Sale & deposit payment in bank.

Responsible for Store, like spare parts, collecting from head office and have data for in warranty, out of warranty consumption.

Responsible for the company manufacturing defect at customer and Dealer End, for Replacement cases.

Responsible for good Service satisfaction level in market place.

HDFC BANK LTD KEY PERFORMANCE AREAS:

MIS Management for Consumer Cases, U/S 138 NI Cases, RRC Cases, Arbitration Cases, Criminal Cases, Sarfasi cases and Civil Cases MP.

Responsible for managing all MIS activities and Collection reports.

Responsible daily follow up with the Advocate, LM,CLM & Head office Team.

Responsible for total operation activities.

Responsible for Billing all the Advocate and vendors like Stationary, Courier Service Payment etc.

Overall monitoring and assisting Regional Manager Legal for MP.

Academic Records: Master of Arts: - From Vikram V.V. Ujjain

Advance Diploma in Computer Application

One year course MGM Indore

IT Skills set:

Well versed with MS- Office & Internet applications

SAP Billing

Fin one

PERSONAL MEMORANDUM

Date of Birth 01 Nov.1979

Sex Male

Marital status Married

Nationality Indian

Father’s name Mr. Vinay Singh Songira

Languages known English, Hindi

Permanent Address Vill+Post Ramgarh Tehsil Zirapur Dist. Rajgarh

Present Address 5/14 Nanda Nagar, Indore (M.P.)

Hobbies Music, Dance, Sports and watching advertisements

Strengths Commitment, leadership capability, positive emotion, analytical skill, hard work, patience & strong determination.

I hereby declare that all the information given above is true to the best of my knowledge.

(Prithviraj Singh Songira)

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