Customer Service High School

Jennifer Ramos

Cell: 832-***-**** ************@*****.***

Objective

Association with an organization that will benefit from my initiative, capabilities, and contributions, qualifying for advancement and increased decision making skills.

Skills & Abilities

Bilingual – English & Spanish

Team Building

Analytical and problem solving

Decision making skills

Effective verbal and listening

Communication skills

Computer skills

Stress Management skills

Time Management skills

30-40 WPM

Operated registered and credit card machines

Microsoft Word, Excel, PowerPoint

Customer Service Skill

Experienced in TREND & SLS & MBA System

MaxRecall

Knowledge in HR Department

Experience

Bison Building Materials 11/2014 – Present

Admin. Assistant

Receive, direct and relay telephone messages and fax transmissions

Direct the First Nation Members and the general public to the appropriate staff member

Pick up and deliver the mail

Open and date stamp all general correspondence

Maintain the general filing system and file all correspondence

Maintain an adequate inventory of office supplies

Respond to public inquiries

Provide word-processing and secretarial support

Assist new hires with company forms and application process.

Deliveries and yard assistance

Assist in typing tickets

Data entry

CVS Pharmacy 11/2008-11/2014

Customer Service/Lead Cashier

Greet and assist customers

Operated the main register, assisted in clean up duties to maintain the store neat and clean

Learned to work calmly in a high pressure fast paced environment and provide excellent customer service

Thompson Elementary School Summer Job 2009

Bilingual Teacher Assistant

Assisted the teacher in daily activities

Created and organized assignments

Office duties printing, copying and data entry

Bussy Elementary School Big brother Big sister – Volunteer 09/08-05/09

Child Mentor

Helped the student read and write

Assisted in school activities

Education

Aldine High School Houston TX 2005-2009

High School Diploma

Lone Star Community College Houston TX 2010-Present

36 college hours earned and currently working on my Associates of Arts and Science

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