Customer Service Construction

MICHAEL CASTELLANOS

***** ******* ** #*** *******, TX 77070Mobile: 832-***-**** ****************@*****.***

Objective

To obtain a position within a company in which I will be able to utilize my many skills in order to help grow the company’s revenue as well as give myself a chance to progress up the corporate ladder.

Highlights

Concrete Construction Construction Product Knowledge

Heavy equipment experience Customer service skills

Several Construction Certifications Inventory control

Multiple License Endorsements Autocad Certification

Personnel Construction Training

Experience

Boom Pump Operator 12/2014to Current

Hitech Concrete Pumping Houston, TX

Operated Construction equipment creating roadways and structures utilizing construction drawings for exact dimensions and elevations. Experienced in obtaining necessary permit signatures from local municipalities. Also proficient in monitoring equipment and other employees in safe and efficient equipment operations. In addition I was in charge of maintaining day to day construction activities which complied with DOT guidelines and company policies.

Boom Pump Operator 01/2011 to 12/2014

Star Concrete Pumping Tomball, TX

Operated Construction equipment creating roadways and structures utilizing construction drawings for exact dimensions and elevations. Experienced in obtaining necessary permit signatures from local municipalities. Also proficient in monitoring equipment and other employees in safe and efficient equipment operations. In addition I was in charge of maintaining day to day construction activities which complied with DOT guidelines and company policies

Manager 04/2008 to 01/2011

Torres Trucking Houston, TX

Managed team of 20 professional drivers. Surpassed revenue goals in 2 consecutive years. Served as mentor to junior

team members. Defined strategy and business plan for new customer allocations. Initiated program that standardized

employee training and led to increase in customer satisfaction. Coordinated daily delivery schedules based on customer

schedules, peak delivery times and alternate routes. Maintained records required for compliance with state and federal

regulations.

General Manager 03/2005 to 04/2008

CarZone Automotive And Body Shop Houston, TX

Administered all point of sale opening and closing procedures. Facilitated monthly and quarterly physical inventory

counts.. Responsible for all store operations which included training employees, handling customer service and bank deposits.. In addition to store employees I managed repair shop employees which numbered around 7.

Education

Lone Star College – Autocad Certification 2015

LoneStar College- University Park Houston, TX, USA

Lone Star College – Civil engineering current student

LoneStar College- University Park Houston, TX, USA

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