Sales Customer

A career in challenging working environment with growth opportunities, my skill and experience, to be utilizing in the best interest of the organization.

Degree

Institute

Board/University

From/To

CGPA/%

BCA

B. L. Parikh College Of BCA, Palanpur

Hemchandracharya North Gujarat University

2010-2011

58%

HSC

Silver Bell’s English Medium School, Palanpur

GHSEB

2007-2008

53.43%

SSC

St. Paul’s English Medium School, Palanpur

GSEB

2005-2006

57.14%

Project:1 Grand Project in BCA

Title:- Dew Soft Education Company (Dynamic Website)

Duration:- 1 month

Description: - In this project, we can provide long distance learning education in various topics.

Now I worked as Sr. Sales Coordinator (Sales/Marketing) at Steel Konnect India Pvt Ltd

Key Responsibility Areas as Sales Coordinator :

Assist and support sales personnel in expanding customer base.

Coordinate administrative sales staff in maintaining customer databases.

Managing all the sales related activity of the company.

Prepared Monthly Performance Status report.etc.

updated MIS of all process to higher authority.

Making follow-up calls to confirm sakes orders or delivery dates.

Responding to sales queries via phone, e-mail and in writing.

I worked as assistance for 1year+1 Month at Vodafone.

Key Responsibility Areas as Assistance:

I m handling three circles (Jammu & Kashmir, Haryana, & Himachal Pradesh)

In this states which customers have pending the bills (outstanding) their card should be deactivated.

Identify the customer those exposure credit limit

Daily analysis the auto report accuracy

Restoration reconciliation to check timely restoration is happening correct or not.

Reconciliation & timely audit rewards.

Coordinating with Circle, CNC head, Credit Collection Team, Circle Spoc.

Solving queries related to postpaid customer circle team & TRAI audit.

Prepared monthly MIS status report and send to circle.

I worked as MIS Coordinator for 2 year at Idea Cellular ltd in Zonal office from April 2012 to May 2014.

Key Responsibility Areas as Zonal MIS Coordinator :

Coordinating with Circle Coordinator, ZBM, ASM, TSE (Sales Team).

Preparation of performance KPI’s reports and analyzing on daily basis.

Preparation of New Channel partner Document & sent to circle office.

Solving issue related to prepaid balance and Billing issue.

Maintaining TSE employee attendance.

Prepared Monthly Performance Status report.etc.

Sending Daily Basis updated MIS of all process to higher authority.

Adding daily bases new outlets in the system. Also updating in system Distributor billing etc.

Worked at Gallops Motor (Chevrolet Company) as MIS Executive from August 2011 to March 2012

Computer Skills:

Operating system :- Windows 98, 2000, XP, 2003, 2007.

Packages :- MS-Office (Word, Excel, Power Point).

Languages :- Basic Knowledge of Html,PHP,C.

Other Skills :- Good Communication and typing skill..

Internet suffering

Listening Music

Dance

Playing Bad-Minton

Reading

Address: B/31 Alankar Appt. near water tank, Salpara, Vejalpur, Ahmedabad

Nationality: Indian

Date of Birth: 23th July, 1990

Marital Status: Single

Languages known:

English, Hindi & Gujarati.

Communication with both written and oral.

I hereby that all the information given above is true to the best of my knowledge, I promise to be professional seeking every opportunity to learn new thing from everyday experience…

Neelam Bhandari Date:

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