Service Training
Resume:
Brandon N. Myles
Saint Clair Shores, MI 48082
***********@*****.***
Objective
To obtain a management position that provides opportunity to further utilize and expand my technical skill set as well as play a more direct role in the growth and success of the organization.
Employment History
Customer Services Advisor
November 2,2015 Uncle Ed’s Oil Shoppe,Troy MI
Service Advise on Services provided to all customer on their visit.
Lower Bay Technical Skills Set Providing motor Vehicle fluid exchange.
Maintaining the customer experience and satisfaction
Assistant Manager /Bartender
May 2013-Present The Locker Room Saloon, Utica MI
Managing Night time operation of all staff and scheduling.
Drink and food sales in a high pace night club environment.
Inventory control and product placement.
Staff training and social media promotion development.
Com Tech 4
March15,2004-May28,2015 Comcast, Sterling Heights MI
Residential troubleshooting and Installation of Comcast Cable products and Xfinity Services
Cable Network Monitoring and Repair of minor plant damage
Commercial troubleshooting and installation Of all Comcast Business Class Services
Point of contact for employee mobile hand held Devices Service and troubleshooting
Employee training and instruction for internal department cross training.
Training of Contractors on new products and Services on request of Management.
Operations Manger
March 2003 –March2004 Graphic Expression, Southfield MI
Project Production and Development
Office management and Function
Customer product Sales and Delivery
Employee Interviewing and assisting owner in hiring process
IT Technician
April 2003-March2004 First Place Computing, Southfield MI
Mail Server installation and Service
Company computer software and Hardware upgrades.
Completion of Client trouble tickets
Cat 5 wiring in commercial buildings wireless Network Installations
Signal System Support Specialist
June 1999-Febuary 2003 US Army, Fort Hood TX
Combat Communication Services
Team mission leader and head tech for field operations and combat mission simulation.
Prototype equipment field testing and instruction
Education
June1995 –June 1999 Samuel C Mumford, Detroit MI
Computer and Military Science, Military Achievement Medal
Other Experience
Horse Training and riding,Community youth mentoring, Website Design, Service Consulting
References
References are available on request.
Contact this candidate