MOHD.ASIF EQUBAL

Mobile ~ +91-898*******, 983-***-****.

Email ~ mdasifequbal9@gmail & Hotmail.com

To work in the area of information technology, and utilize my skills for Technical Support Engineer .

PROFESSIONAL SYNOPSIS

A self motivated professional with 0ver 9year experience in the field of information technology.

During my tenure at above IT company, I was responsible for call logging and analyzing the problem,

Recommending & implementing the corrective action and measuring the result.

Ensure services are delivered to agreed standards.

Troubleshooting, well versed to technology worked under the banner of ACCEL FRONTLINE LTD. global services and facilitate effective use of infrastructure technologies.

Ability to perform under pressure and meeting deadlines.

Update knowledge and skills to keep up with rapid advancements in computer technology.

Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.

Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system.

Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

PROFESSIONAL CERTIFICATIONS

BE- Computer scince from oxford Engineering college BANGALORE in the year 2002-2006

Cisco Certified Network Associate (CCNA 4.0) having Cisco ID: CSCO10935419.

One year advance diploma in computer hardware maintenance & networking from ET&T Corporation Ltd., from Varanasi in 2002.

ACADEMICS

1994 Matriculation

1996 intermediate in science (I.Sc) from Banaras University.

1996-2000 B.Sc. (H) from Ranchi University

ITS SKILLS

Managing the installation, configuration & maintenance of IBM X Server Systems X3650 M3, X3250 M3, X3300 M4, HP Proliant ML350 Servers & network switch and network peripherals.

Managing Active directory user’s computer and trouble shootings.

windows 7, 8, WinNT Server, 2000, 2003, 2008, 2012 Installation Configuration & Trouble shootings.

Applications and layered software troubleshooting.

Attending to the critical network faults, analyzing the faults through root-cause analysis and provide technical solutions for overcoming the same.

Installing & maintaining computer hardware, networking & installation of various operating systems to ensure smooth functioning of systems.

Maintenance of large IT Infrastructure setup which includes more than 70 nos. Network connected Desktop, Routers, and Switches, Hubs, Terminals & other networking equipments.

Configuring and implementing LAN, and Internet connectivity. Troubleshooting and maintenance of installed networks and systems.

Troubleshoot end user desktop problems.

Installation and configuration & Repair all type of Photo copy machine, Laser Printer, Fax or Network Printers, Antivirus, OS Patch.

System Analysis

oClient interaction for requirement gathering, system study & analysis.

oWorking out the new system's requirements & specifications and test strategies.

oAssisting in functional testing of the new system and ensuring that it meets the user specifications.

oUnderstanding the technical & functional specifications.

oTesting, troubleshooting of the application.

oManage smooth implementation and testing of the application at client location.

oProvide post-implementation, enhancement and maintenance support to client for application.

ORGANISATIONAL EXPERIENCE &

PROJECTS HANDLED

Title : JAMSHEDPUR EYE HOSPITAL

Project : JAMSHEDPUR EYE HOSPITAL

Location : JAMSHEDPUR,JHARKHAND,INDIA.

Year : 2013 to Till continu.

Role : IT Admin.Tecnical support.

Title : SRACO

Project : Health science college & Ladies Science College.

Location : Saudi Arabia (DAMMAM)

Year : 2010 to 2012

Role : Hardware & N/W support engineer.

Title : ACCEL FRONTLINE Ltd.

Project : TATA motors & TATA Iron steel Co.LTD.

Location : Jamshedpur.

Year : 2006 to 2009

Role : Technical Support Engineer.

PERSONAL DETAILS

Father's Name : Md.Siddique

Date of Birth : 5th December 1979.

Religion : Islam

Nationality : Indian

Language Known : English,Arabic,Urdu,Hindi,Bangali.

Marital Status : Maried

Present Address : J.K.S.H.society,R.no-16 Jawahar nagar, Mango,jamshedpur-831005 (Jharkhand)

Permanent Address : J.K.S.Housing .society, House No. 4,Road.No-16, Jawahar nagar, P.O Azadnagar, Mango, jamshedpur-831005 (Jharkhand)

Passport details : Passport no - G-5474246

Date of Issue - 03.01.2008

Date of Expiry - 02.01.2018

Place of Issue - Ranchi

Status - ECNR

DATE: 18.01.2016

Place: Jamshedpur Mohd.Asif Equbal

Contact this candidate