Customer Service Professional Experience
Resume:
Veronica Lule
**** ******** **. ******, ***** ***35
214-***-**** ************@*****.***
Background Summary:
Self-directed, competitive individual with the desire to provide exceptional customer service. I have provided customer service to large corporations as well as individual customers. I am able to relate well to customers due to the knowledge that I have acquired with my 20 yrs. of experience.
Professional Experience
Quality Powder Coating
07/2015 to 11/2015
(c) 972-***-**** (p) 972-***-****
Production Scheduling Assistant
• Accountable for creating monthly and weekly production requirements
• Worked with operations, supervisors, material planners and customer service specialists
• Responsible for continuous improvement of production, scheduling process, performance prioritizing, and scheduling finished/semi-finished products
• Key interface with operation for the purpose of satisfying customer requirements
REDC Default Solutions Service Link
(Service Link bought out REDC)
09/01/2012 to 05/15/2015
Account Specialist
• Processing Short Sales and Deed in Lieu programs
• Handling Fannie Mae, Freddie Mac, and Bank of America loans
• Working with investors, lenders, realtors, and borrowers
• At the same time completing special projects send by upper management
Programs used:
o Avaya
o AS400
o Equator
o Prospector
o AVS
o Documents Portal
Contact this candidate