Dennis Wooten

Riverside, CA

951-***-**** Mobile E-mail: acs4wu@r.postjobfree.com

Pro(ile:

Dedicated and focused individual with proven record of success in sales and service, management training and marketing at the local, and national levels. Creative problem solver with the ability to drive revenue growth and resolve conflicts, improve morale and consistently exceed profit goals. Competent with all facets of construction equipment and attachment sales, marketing, operation, application, training, service

> I possess a solid background in planning and executing and service repair. and sales and n1arketing plans. I-lands-on manager,.vith highly developed negotiation skills and experience cultivating strategic business partnerships.

>"' I have a proven ability to recognize and capitalize on n1arkct trends \Vhilc assuining bottom-line responsibility for strategic planning, pricing, n1arket research and forecasting. Broad kno\vledge of service and sales disciplines, including custo1ner base, research, product kno\vledge, pricing, planning, merchandising, event planning and advertising. Extensive

> kno\l an1 vledge a decisive of 1nunicipal team leader and with governn1ental extensive experience bids and GSA recruiting accounts. and working with sales and service tean1s, developing talent and creating effective training prograins.

',- !'111 a persuasive co1n1nunicator \Vith \vell-developed presentation and negotiation skills. Able to develop productive relationships \Vith colleagues, custon1ers and staff at all levels. Education:

Hib

o h School Academic Degree - Class of 1992 - Moreno Valley, California J

'-c c c-c

Y Allison factory training prograins for paits, service and sales.

'"r MSJ-IA, OSHA and First Aid/CPR certified. Extensive background in all fonns of construction unit operation and maintenance fron1 coinpact to 111ining equip,nent line and all forn1s of i1nplen1ents and attachn1ents.

>- Have attended and worked Con-Expo shows. I-lave attended and \vorked \Vorld of Concrete shows, including n1u!tiple A.ED sho\vs.

j;:, Advanced training at the factory, design and collegiate levels in off and on high\vay engines and transn1issions, advanced hydraulic systcn1s, electrical and full-drivetrain service, repair and design. I possess advanced certification levels with the likes ofCun1111ins, Allison, ZF. Perkins, Duetz, Vickers, Cessna and 111any others within the construction cquipn1ent industry.

j;:, I an, a certified technician and also possess an extensive background in fabrication and design. UTX, Regional Service Manager

San Bernardino, CA

Experience:

2006 - Present

>- Responsible for in-house and field service and custon1er devclop1nent throughout Southern California \Vith direct custon1cr dealings ranging fron1 Governrnent, Municipal, National, County, GSA and End-User accounts, including

> dcvelop111ent De\,elop, iinplen1ent of all preferred and coordinate vendor llC\accounts, V policy including and procedure AIR, service for branch and and parts. field service personnel to decrease overhead and lost tin1e incidents. iv1y service cre\V consists of eight in-house and four field ful!-tin1e service technicians. Y Structure service and preventive 111aintenancc agrcen1ents. I [andle 1najor con1ponent repairs and overhauls across a broad

>- range Extensive ofon kno\and vledge offhigh\and vay dealings equipn1ent,vith offerings. all aspects Handle of AIR, dispatch P&L1s and for RO unit l's hauls through and a deliveries 111ore than prolicicnt kno\vledge and usage ofprogran1s and sales tools ranging fron1 Excel and outlook to standardized report forn1atting, including CRi\1 and ACT programs to WYNNE and PICK systems.

Exti.::nsi, c dealings \Vith factory engineering teatns to \Varranty clai111 procedures and further expanding into product a\varcncss,vith OEWI 111anufacturcrs.

Western States Conv & Trans, Shop foreman 2003 - 2006 Fontana, California

>- J-landle all aspects of custo1ner relations ranging fro111 A/R, service, parts and sales.

>- Structured service and preventative 1naintenance agree1ncnts (Pacific Aggregates ... ). Handled n,ajor con1poncnt overhauls and repairs (LI-I \Voods ... ) across all ranges of off and on highvvay offerings.

Extensive kno\vledge of Terex and Fuchs Construction Equip111ent, as \Veil as all con1petitive product offerings. ! lave extensive job and 111ine site experience and knowledge. I have handled,nine site evaluations for All-American Asphalt,

> 3M, IMSI-Vulcan IA/OSHA and certified, Cemex from have Haul attended Trucks site-to specific Crushers. training for above 1nentioned and also U.S. Borax. Proficient operator for all fonns of off higlnvay equipn1ent and have structured, developed and presented unit \Valk-around and

> Maintained training classes \vorking upon business unit de1no's relationships and deliveries. \Vithin all facets of the on-road and off-highway industry within southern California \Vhile increasing output and 1nargins substantially.

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I possess extensive knowledge in sales, rentals, service and parts, including undercarriage evaluation and personally 1naintained the Riverside and Los Angeles County Sanitation districts for 1nore than 5 years generating n,ore than $3 1nillion a year in undercarriage sales \Vhile extending custo1ncr track life by over 20 /o through a focused evaluation progran1. I have fonned and 111aintained Service Maintenance Progran1s for all aspects of stationary and n1obile equipn1cnt and vehicles and n1any others. I possess a technical, operational and analytical background with Deere, Terex, Fuch, JCB, Case, Cat, Volvo, Cumn1in s, Deutz, 1\1\ison, Yann1ar, attachn1ents, hydraulics and 1nore. I a1n con1petent in the operation and 1naintenance of all forn1s of construction equipn1cnt and have a high degree of financial kno\vledgc. R. K. Services 1999- 2003 San Bernardino, California Pacific West Transmission 1996 - 1999 Chino, California General Technician

General Technician

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