Chelsea O. Robertson
Deerfield Beach, FL 954-***-****
**********@*****.***
SUMMARY
I have worked in various fields and also have had the opportunity to supervise a staff of 10 for two years. I have gained a multitude of skills, such as data entry, customer service, sales and management. I am detailed oriented, a team player and I know what it take to get the job done. I am seeking a great opportunity with a successful company and to work in a pleasant environment.
TECHNICAL SKILLS
Loan Tracker, LPS Desktop, Bluetrack Case Management System, LenStar Web, Microsoft Excel, Outlook, Word, PowerPoint, Fax Machine, Windows 98, 10 Key, Internet, Adobe Illustrator, Copier, Scanner and Typewriter, ReoCentral, Ramquest, Caseaware, AMN and Certified in Customer Service.
PROFESSIONAL EXPERIENCE
FFA Residential, Boca Raton, FL
REO PROCESSOR 10-13 to 11-15
Email Settlement Fee and Survey Disclosure on new REO files
Order Lien Searches, Estoppels and Title Updates if necessary
Review all completed Lien Searches and Estoppels on new files
Review title and update commitments
Prepare and submit payment request for account balances on under contract properties
Send out all payments received from the servicer via ups
Draft Hold Harmless Agreement, Sufficient Funds Affidavits and Notice of Terminations/ Contractor's Affidavit Release Form to clear title issues
Prepare Deeds and submit to the seller for execution
Update all files in workload in all systems including Ramquest, ReoCentral, AMN and Caseaware every 5 days
Prepare and send title docs to lenders per title request
Process each file in workload in order for files to proceed to closing
Marinosci Law Group, Fort Lauderdale, FL
COMPLAINT TYPIST 05-13 to 9-13
Review all files to be worked on from daily list
Open client notification system and request docs that are needed from the client to proceed with FCL
Request original note and mortgage in client system
Review title report and title search before typing complaint
Request title updates, new title reports, affidavit of indebtedness and military packages to be prepared
Update case aware based on complaint delay
Type foreclosure complaints
Generate and revise complaint package to upload in case aware for attorney to review
Law Offices of Popkin and Rosaler, Deerfield Beach, FL
LEGAL ASSISTANT 09-08 to 05-13
Open client notification system
Acknowledge the hold/close/proceed process in the client system
Print two copies of the notification-1 for billing, 1 for file clerk
Copy and paste the notification into excel spreadsheet
Update Bluetrack changing file status based on notification type
At the end of each day email a copy of excel spreadsheet to fellow co-workers with the subject line "Clicked Off"
Calculate fees to be collected on Foreclosure property
Prepare Notice of Cancellation if hearing has been cancelled and file with the court
File Original Note and Mortgage with the court
Copy and forward completed packages to the Judge's office no later than two weeks prior to hearing date
Prepare Final Summary Judgment Packages to be reviewed and executed by attorney
Receive and click off all new foreclosure referrals in LPS
Open all new foreclosure, bankruptcy and title reo files
Request all Title Reports for WCC
Update LPS and Bluetrack with accurate dates
Prepare motions, defaults, and NOF of original documents for all counties
Make sure all foreclosure file documents were signed by an Attorney and Notarized
Copy/mail out completed motions and defaults to all parties
Prepare Certificate of Compliance and NOF of Original Certificate of Compliance
Prepare Motion of Ex-parte for Substitute Plaintiff and Orders
EDUCATION
University of Phoenix Online- Phoenix, AZ-12-07 to 03-08,Florida Memorial College-Miami, FL- 2.5 years, Northeast High School Fort Lauderdale, FL-Diploma
VOLUNTEER
American Red Cross Association- Broward's Open House Event 2-08 to 3-08