Bertrand Fisher
**** ** ** *** # ****,Pompano Beach, FL 33069
**************@*****.***
Summary
Experienced, resourceful results-oriented professional with a successful career in money services, business development, and administration. I possess excellent interpersonal, analytical, and organizational skills that have allowed me to excel when interfacing with others at different levels to ensure organizational goals are attained. I thrive within highly competitive environments where leadership skills are the keys to success.
Work Experience
JN Money Services USA Inc. Miramar, FL.
Head Teller / Branch Supervisor, September 2010 - Present
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Manage staff, preparing work schedules and assigning specific duties.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Serve as a link between management and employees by handling questions, and helping resolve work-related problems.
Increased monthly branch inflows above the 2500 mark thus surpassing the monthly targets set by the organization.
Participate in community events to position the company as a leader within the territory.
Jamaica National Building Society, Tamarac, FL.
Loan Officer, June 2006 - August 2010
Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Meet with applicants to obtain information for loan applications and to answer questions about the process.
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Handle customer complaints and take appropriate action to resolve them.
Submit applications to credit analysts for verification and recommendation.
Compute payment schedules.
Education
Meadowbrook High School, Meadowbrook, St Andrew.
High School Diploma, Jul 1999
ITT Technical Institute, Ft Lauderdale, FL.
A.S Computer Drafting & design, May 2010
University Of Phoenix, Ft Lauderdale, FL.
B.S Business Management Candidate, May 2015
Additional Skills
Federal SAFE Pre-Licensure Education requirements. (NMLS ID 1393233)
Cash Handling Experience
Strong Decision Making
Expert in customer relations
Event planning
Team building