Sales Customer Service
Resume:
RALPH
FRASCONE
White Plains, NY 10605
*******@*****.***
PROFESSIONAL SUMMARY
I am a seasoned professional with 10 years of b2b sales experience. I am well-positioned to positively impact the effectiveness of any organization. In each of my previous roles, I have delivered success on a range of business objectives while wearing multiple hats and applying a strong personal drive when taking on sales challenges.
EDUCATION
ADVERTISING MAJOR 2002 – 2004
JOHNSON & WALES UNIVERSITY
Providence, RI
EMPLOYMENT
OWNER at UNITED STATES OF POS, INC
White Plains, NY 2011
Manage all day to day operations, sales, support, customer service, shipping and marketing.
Outside and inside sales coverage.
Identify new business opportunities.
Manage over to 300 accounts yearly.
NATIONAL ACCOUNTS MANAGER at PCAMERICA
Pearl River, NY 2007- 2011
Directly responsible for sales growth for our product in the Dell SMB division.
Conducted onsite and virtual trainings to multiple channels about our product.
Managed company booth in multiple trade show events.
Closed 100’s of deals yearly with an average of $375K in profit a year.
Managed over 3200 client accounts yearly.
SALES COORDINATOR at FEDERAL HILL PIZZA DISTRIBUTORS
Providence, RI 2004-2006
Responsible for placing orders and proper distribution of product.
Oversee distribution of products for over 40 accounts.
Responsible for setting up demos promoting our product.
Managed and trained sales team.
GENERAL MANAGER at SIKAR LOUNGE
Providence, RI 2004-2006
Operated both F.O.H and B.O.H operations.
Responsible for liquor inventory and cost control.
Recruited, trained and Supervised over 18 full and part time employees.
Responsible for all marketing as well as booking entertainment.
BARTENDER/ASSISTANT MANAGER
Providence, RI 2003-2004
Trained employees in F.O.H operations.
Supervised and occasionally assisted in hiring.
SKILLS
Persuasive seller
Customer Service
Adaptability
Collaboration
Ability to build strong customer rapports.
Strong Work Ethic
Time Management
Training
Identifying Business Opportunities
Self-Motivated
Proficient in CRM’s such as Sage, Goldmine and Zoho.
Proficient in Microsoft Office.
Contact this candidate