Customer Service Sales

Curriculum Vitae

Name: -NARENDRA SANJAY DANGE

Address: - Shivajinagar,PC qts,E wing Rno.39,Pune-411005

Contact no: -898-***-****,879-***-****

E mail id: - *****.***@*****.***

Profile Snapshot :

A performance driven Marketing professional with nearly 12 months of experience in:

Business Development Partner Acquisition

Market Sizing & Estimation Product Collaterals

Lead Generation Mapping Potential Markets

Skilled in carrying out partner and customer evaluation, profiling & acquisition and handling interactions

Sound knowledge of designing product brochures, factsheets, email, calling script and assisted in developing response document for RFP

Academic Qualification:

Academic Qualification

Institute/ University

Specialization

Year of Passing

Class

Secondary class(10th )

Modern High School,Pune

-

2004

Second

Higher Secondary(12th )

Garware Jr.College,Pune

-

2007

Pass

Bcom

Pune University

Business Admin.

2012

Second

MBA

Modern Institute of Business Management,Pune

Marketing

2014

Higher Second

Professional Experience

Organization : Remunance Systems Private Limited

Designation : Business development Executive

Duration :12 mnths (15th May 2014-till date)

Key Result Areas:

Function: Payroll Outsourcing Services (KPO)

Identifying potential leads and nurturing them using consultative approach.

Communicating with Leads about Payroll offerings over phone and emails and to Setup a meeting with contact-person for further discussions.

Supporting partners to build presence in assigned territory.

Generated offers

Working closely with presales on product collaterals-designed product brochures,email,cold calling scripts,email campaigns,development of response documents for RFP.

Implemented online marketing practices such as online ads(google adwords,online campaign)

Mapping and strategy preparation for partnership requirements across markets.

Gave presentations and discussions to customers to understand the requirements.

Managing and working on field sales on closure strategies for direct and through partner sales.

Mapped potential markets across the state and western zone.

Organization : Wipro BPO

Designation : Senior Associate-Customer Service

Duration :18 mnths (21st May 2010-5th December 2012)

Key Result Areas : Function- IT Support

1st level support analyst for Salesforce CRM

Attending cases raised by CRM users

Provided technical and business support.

Handling outbound and inbound customer calls.

Other Computer Proficiency:

Good knowledge of Microsoft Powerpoint,Word and Excel

Extra Curricular Activities and Achievements:

Active participation in various intercollegiate management events.

Placed third in intercollegiate streetplay competition organized by rotary club of youth

S

ummer Internship:

Organization : Adroit Media and Communications

Designation : Summer trainee

Duration : 2 mnths ( May'13- July '13)

Key Result Areas :

Studied the market potential social media marketing service for product and services marketing.

C

onducted Maket survey to examine the customer adaptability,readiness and expectations while experiencing on line marketing.

S

uccessfully targeted the potential industries to be marketed through social media marketing.

Strengths:

Hardworking, adjustable, passionate, Practical,Result oriented,Excellent communication skills,good convincing skills, adaptable, proactive.

Personal Information:

Date of Birth : 17th September 1988

Gender : Male

Hobbies :Music, watching movies, playing volleyball, Internet Surfing,Theatre,Acting,Travelling.

Languages Known : English,Hindi,Marathi

Permanent Address : Shivajinagar,P C qts,E wing Rno.39,Pune-411005

I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

Date:

Place: (NarendraDange)

Contact this candidate