Yvonne Roberts
**** ****** ****** **. *******, Texas 77078
Mobile # 832-***-**** Home # 281-***-****
Email: ************@*****.***
Objective
I am in pursuit of a challenging position that will allow me to utilize my customer service skills, software knowledge, great customer service abilities, and able to work well under pressure. I will combine my work experience and organizations skills for gainful employment.
Proficiencies
• Able to key 50 WPM
• Proficient in oral and written communication
• Maintain good customer service skills
• Experienced in MSW, Excel, PPT
• Analytical problem solving skills
• Possess the ability to adapt to changes in the environment
• Strong multi-tasking skills
• Possess the ability to learn daily routines, and tasks quickly
• Able to solve problems and issues
• Able to work assembly
Education
June-2013 Houston Community College Degree: certificate of completion certified nurse aide
June-2011North Forest Degree: High School Diploma
Experience
Sept 2013-Present St. James House-CNA
• Duties include- deliver high quality care to patients
• Assist with daily activities
• Prepare nutritionist meals
• Assist with daily errands
May 2012- Present Cintas-Customer Service
• Duties Include product inspection
• folding
• Product Assembly line
Nov2010-May2012 Taco Cabana
• customer service
• proficient as a restaurant attendant
• Customer relations as a cashier
01/15-present U.S.Postal Service
•mail carrier
•mail sorting
•mail accuracy
References Available Upon Request