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Administrative Assistant Customer Service

Location:
Palmdale, CA
Posted:
January 17, 2016

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Resume:

O ANNE JONES

ADMINISTRATIVE ASSISTANT

Administrative Support ~ Leadership ~

Technology Proficient

Dedicated and versatile administrative assistant skilled at triaging tasks and efficiently completing all facets of administrative support. Experienced assistant with a demonstrated ability to learn quickly and thrive in fast- paced environment. Strong communicator with great interpersonal skills and a natural ability to foster solid and long-lasting client relationships.

Areas of Expertise include:

MS Office Proficient Multi-line Phones Medical Transcription

Confidential Documents Client Service Bookkeeping

Medical Records Staff Training & Mentoring Data Entry EXPERIENCE & NOTABLE CONTRIBUTIONS

The Reed Group Lancaster, CA 2007 to 2015

LEGAL ASSISTANT

Utilized technology advanced software including Microsoft Office, Legal Solutions, Prevail, Timeslips, Abacus, and Bindertec to accurately complete duties related to filing, faxing, scanning, copying, and delivering legal documents. Ordered and reviewed medical records. Applied strong customer service skills while scheduling appointments, welcoming clients to the office and following up after appointments. Drafted and reviewed official letters and input accurate data and Social Security Administration claims. Paid invoices and handled billing and bank tasks. Trained new employees on best practices. G.B. Ha’Eri, MD Palmdale, CA 1996 to 2013

TRANSCRIPTIONIST

Transcribed medical records accurately and efficiently using Microsoft Word. Lang’s Natural Nutrition Palmdale, CA 1999 to 2008 MANAGER

Conducted all key operational activities including customer service, inventory management, and ordering stock. Led, developed, and motivated a talented, top-tier team. Took accountability for daily register balancing, data entry, and banking tasks.

Marden Susco, LLC, Corporate Office San Marcos, CA 1997 to 1999 ADMINISTRATIVE ASSISTANT

Supported busy office through the timely and accurate completion of filing, handling multi-line phones, and sorting mail. Processed data, drafted letters, and ordered plans and office supplies. Ran business errands as required.

Dan Massari, MD, and Gary Douglas Ford, MD Lancaster, CA 1994 ADMINISTRATIVE ASSISTANT

Completed data entry and scheduling tasks in fast-paced office. J

Baer’s Fitness Center Palmdale, CA 1992 to 1995 CERTIFIED PERSONAL TRAINER/NIGHT MANAGER

Designed and implemented client-directed, individualized fitness training programs focused on weight loss, rehabilitating sports-related injuries, and clinician-recommended physical therapy. Supported clients’ goals in meeting work-related physical testing requirements. Supervised junior trainer and scheduled appointments. EDUCATION

Associate of Arts degree in Physical Education

ANTELOPE VALLEY COLLEGE Lancaster, CA 93534



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