Customer Service Executive Assistant

ANNETTA N. McKENZIE *************@*****.*** . . . 917-***-**** . . .2983 Tiemann Avenue, Bronx, NY 10469

CUNY/The City College of New York, NY 2012 - 2015

Executive Assistant in Division of Government, Community & Cultural Affairs

- Provided administrative support for Division Head

- Orchestrated special events and meeting planning

- Liaised with local Elected Officials and the College’s upper executive branches

Curry, Subaru Dealership Cordtland Manor, NY 2011 – 2012

Sales Consultant/Customer Relations

Sharon Baptist Head Start Bronx, NY 2010 – 2011

Family Worker Supervisior

-Policy implementation, Workshop coordination, Generation of monthly statistical reports

-Review of applicants for program eligibility, Assist with site facilitation, Supervision of social service workers

-Assisted in project management, Responsible for scheduling of department coverage, Attend monthly management meetings

Volunteer 2008 – 2010

Union Baptist Church Soup Kitchen - New Rochelle, NY

-Cooking, weekly in the kitchen and attending related meetings and conferences when requested

AUGF/Invisible Fence, Cortlandt Manor, NY 2009-2010

- Customer service and administrative support

Moody’s Investor’s Service, New York, NY 2007 – 2008

Communications Associate

- Supported the president of The Moody’s Foundation

- Orchestrated special events and meeting planning

- Provided administrative assistance to the manager of philanthropy programs and director of corporate

communications

- Issued monthly departmental reports, tracked attendance and logistics for new hires

COS Media, LLC, New York, NY 2002– 2007

Managing Executive Assistant

- Office, Facilities and Personnel management

- Liaised between vendors, clients, artists and CEO

- Created and implemented office policy

- Orchestration of special events and meeting planning

- Managed two major corporate projects (web site development and product launch)

- Supported the Chief Executive Officer and Chief Marketing Officer

ESSENCE Communications Incorporation (ECI), New York, NY 1992-2002

Executive Assistant in publishing

- Provided administrative support for company and private business to the President of ECI

- Supervised departmental administrative support staff of five

- Assisted with facilities management

- Screened and interviewed potential candidates for departmental support staff

- Facilitated departmental travel arrangements

- Orchestrated and executed annual national sales meeting (site inspections, coordination of special events and

conference schedule)

- Collaborated with the marketing department on special events (i.e. Essence’s nationally broadcasted Essence

Awards program, and the Essence Music Festival in New Orleans, LA)

- Monitored company’s philanthropic efforts

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SKILLS

Microsoft Word; Microsoft Office; Excel; PowerPoint, ATS, Reqwriter, PeopleSoft, Lotus Notes, CMR, Outlook

EDUCATION

Monroe College, New Rochelle, NY HERBERT H. LEHMAN COLLEGE, New York, NY

AAS Culinary Bachelor of Arts in Psychology

Certifications: Notary Public, Servsafe, CPR

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