Management, HR

MICHAEL P PILKERTON

****Mary Drive

OAKLAND, MD *1550-8007

Phone: 301-***-****

Alt Phone: 301-***-****

Objective

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

Employment History

Manager

08/2014 – Current Collection Experts Inc. Montgomery, IL

Collections and retention specialist for CEI (Collection Expert Inc.)

I manages a day to day operation that consist of: Managing 70,000 contracts for a retention & collections company. I manage right around 60 employees that are responsible for collecting payment on either pass due or current bills. I'm also responsible for making sure payroll goes out and scheduling all employees. Listening in on live calls to confirm quality of work and professionalism.

Maintenance Supervisor

06/2011 - 8/2014

Beach Tree Properties

Oakland, MD

Maintenance supervisor, Install / repair cable, telephone wires

electrical/ plumbing, heating/AC, pool and grounds keeper, painting, repair of flooring, and Front desk/customer service.

Carpenter

06/2009 - 09/2009

AEI Builders

Oakland, MD

Framing,trim, paint, install dishwashers, installed hot water tanks, and other work for Lowes as a sub

Job Superintendent

08/2004 - 05/2009

Concept Associates

Oakland, MD

Manage daily actives, order materials, organize vendors and deal with Home Owners. Oversee budget and planning.

Carpenter

10/2003 - 07/2004

Rex Anderson

McHenry, MD

framing, and trim work

Carpenter

04/2000 - 09/2003

Legacy homes

McHenry, MD

framing and trim work

Education History (GPA 3.8)

Issuing Institution

Location

Qualification

Course of Study

2013 Garrett College MD Associates Degree in Social Science and Behaviorism

2013 Garrett College, MD Minor in Psychology

2010 Garrett College, MD Business Administration

Certifications

Certification Title

Issuing Organization

Completion Date

Home Improvement / Business Name: Quality Home Inspection

Penn foster

2002

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