Management Maintenance
Resume:
Ghislaine L. N. Fru-nche
Dallas, TX 75227
********@*****.***
SUMMARY
Ø Proven and accomplished Oracle Database Administrator with demonstrated success in implementing database solutions to improve business functionality in diverse environments.
Ø Over 7 years of progressive IT experience with Five years of proven track record of improving and maximizing Oracle 9i, 10g and 11g database performance with excellent abilities implementing network reliability measures.
Ø I am self-motivated and exceed ongoing and overlapping deadlines in fast-paced environments.
Ø Ability to work and exceed in a multi-cultural team, Clients and Vendors.
Production Support ORACLE Database Administrator
HCL America, 12/2013- present
Client: TIAA-CREF
11000 Regency Parkway,
Cary,NC.
Experience in troubleshooting database performance problems by proactively monitoring, reporting, and tuning of Oracle databases to ensure the highest standards of availability, resilience, integrity, security and performance required by business systems.
Experience Resizing, relocating and duplexing redo logs to either reduce log switching or eliminate contention when needed for performance improvement and database maintenance.
Experience in resolving database problems by implementing Performance Tuning and Optimization (PTO) methods, using native and advance monitoring and troubleshooting tools. ( OEM)
Possesses SQL skills and experience supporting production databases. As well as collaborating with Developers for the reviewing and tuning of SQL and PL/SQL code.
Collaborated with developers during Data Modelling projects.
Experience Resizing, cloning, moving, Partitioning and stripping tablespaces, Tables, Indexes and rollback segments as needed for performance and database maintenance.
Data migrating using Import/Export, Data pump and SQL*Loader either interactively or batch mode.
Designed, tested, implemented and documented database upgrade and migration procedures using export/import, migration utility.
Management and maintenance of backup and recovery procedures (RMAN and Datapump).
Knowledge of Set up, configuration and troubleshooting oracle streams replications.
Provide a 24/7 availability and coverage of technical assistance.
Spearheaded special projects by instructing management on space projections for budget purposes, and database concepts during database tuning and report analysis.
Experience in implementing operational automation using scripts.
Knowledge of indexes, index management, and statistics.
Experience of an Oracle Database Administration within a large scale database environment and Maintaining Oracle databases on; versions 10G, 11G, and 12c on AIX, Solaris, x86 Linux based and Exadata systems.
Experience with Disaster Recovery strategies, including Data Guard/ Golden Gate and some knowledge on SAN replication.
Knowledge on Golden gate, installation, and experience with Golden gate management and maintenance.
Knowledge of data integration and replication using Oracle Golden gate. And Experience with data loading and synchronization while maintaining availability using oracle streams and Golden gate.
Experience with Physical and logical standby databases and Data guard, installation, management and maintenance.
Experience with data synchronization in both physical and logical standby databases.
Ability to analyze Oracle AWR and Wait Interface data.
Skilled in Oracle database administration (10g, 11g and 12c)
Experience with RAC/ASM/Data Guard/Golden gate
Putty, SQL Developer, WIN scp, FTP, SQL Loader.
Ability to:
Audit Conduct health check of customer environments including system health (new file systems, run away processes, free space) and documentation.
Produce root cause analyses (RCAs) for database related issues. Implementing critical thinking on database issues.
Troubleshoot issues, including service request management, problem resolution documentation, proactive bug alerts, and problem analysis support.
Manage technical communication with the customers
Define the best practices to support customers
Maintaining records and documentation
Responsible for day to day activities
Providing high quality support for the production and nonproduction environment
Providing incident and change management support
Determining the root cause of problems, identifying and implementing the solutions within scope.
Performance tuning and capacity planning
Backup and recovery policy
Assist in Patch management & DB upgrades
Assist during OS patching, hardware and maintenance, by ensuring that applications and databases are down or assisting to resolve server issues related to the database.
Observing Security compliance
Handling P3-4 incidents
Coordination with interfacing team on issues affecting the database
DR testing, maintenance and management.
Participating in project related activities
Defining service improvement plan and implementation
OEM/Product vendor coordination Experience in Oracle database administration
Proactively monitor all database systems utilizing OEM and other tools
Ticket Quality, experience with ticketing system (Service Now)
Process adherence & Security compliance
Customer feedback (Appreciations, CSAT survey results)
KB preparation and review, Knowledge sharing & documentation
SLA compliance for tickets
Training / Mentoring
Maintaining records and documentation
Responsible for day to day activities
Primary contact for application DBA.
Consulting, planning, and coordinating database creations, migrations, and upgrades and patching activities per Enterprise standards.
Escalate, diagnose, and resolve database issues.
Utilize Oracle's My Oracle Support for problem resolution, patch downloads and search engine.
Production Support ORACLE Database Administrator
Bereans Technology, 03/2008- September /2013
Client: AT & T wireless network
6323 Georgia Avenue,
Washington DC.
Ø Experience in troubleshooting database performance problems by proactively monitoring, reporting, and tunning of Oracle databases to ensure the highest standards of availability, resilience, integrity, security and performance required by business systems.
Ø Experience Resizing, relocating and duplexing redo logs to either reduce log switching or eliminate contention when needed for performance improvement and database maintenance.
Ø Experience in resolving database problems by implementing Performance Tuning and Optimization (PTO) methods, using native and advance monitoring and troubleshooting tools.( OEM)
Ø Possesses SQL skills and experience supporting production databases. As well as collaborating with Developers for the reviewing and tuning of SQL and PL/SQL code.
Ø Collaborated with developers during Data Modelling projects.
Ø Experience Resizing, cloning, moving, Partitioning and stripping tablespaces, Tables, Indexes and rollback segments as needed for performance and database maintenance.
Ø Data migrating using Import/Export, Data pump and SQL*Loader either interactively or batch mode.
Ø Designed, tested, implemented and documented database upgrade and migration procedures using export/import, migration utility.
Ø Management and maintenance of backup and recovery procedures (RMAN and Datapump).
Ø Responsible for improvement and maintenance of the databases to include rollout, patches and upgrades.
Ø Set up, configuration and troubleshooting oracle streams replications.
Ø Provide a 24/7 availability and coverage of technical assistance.
Ø Spearheaded special projects by instructing management on space projections for budget purposes, and database concepts during database tuning and report analysis.
Ø Successfully upgraded several databases from 9i to 11g while providing both technical and functional support to internal customers.
Ø Tested and applied Oracle patches for software fixes and database upgrades/ security.
Ø Experience in implementing operational automation using scripts.
Ø Knowledge of indexes, index management, and statistics.
Ø Experience of an Oracle Database Administration within a large scale database environment on Windows, MS SQL, Unix and Linux OS platforms.
Ø Experience with Disaster Recovery strategies, including Data Guard/ Golden Gate and some knowledge on SAN replication.
- Knowledge on Golden gate, installation, and experience with Golden gate management and maintenance.
-Knowledge of data integration and replication using Oracle Golden gate. And Experience with data loading and synchronization while maintaining availability using oracle streams and Golden gate.
-Experience with Physical and logical standby databases and Data guard, installation, management and maintenance.
-Experience with data synchronization in both physical and logical standby databases.
Ø Ability to analyze Oracle AWR and Wait Interface data.
Guilford Technical Community college Jamestown, NC (2004)
Tutoring peers in Biology, Chemistry, Math, English and other Subjects.
Implemented instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences.
Identified, selected, and modified instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs.
Assisted in assessing changing curricular needs and offers plans for improvement.
Maintained effective and efficient record keeping procedures.
Provided a positive environment in which students are encouraged to be actively engaged in the learning process.
Communicated effectively, both orally and in writing, with students, parents, and other professionals on a regular basis.
TRAINING
Ø DBA Workshops: Backup and Recovery utilizing RMAN, Data Pump, Data Guard ASM, RAC Oracle Database 10g and 11g Administration, Oracle 11g Golden Gate.
Ø DBA Tools: Oracle’s Enterprise Manager 12c (Cloud), SQL Developer, Grid control(10,11 and 12c), Db console. Putty, humming bird.
EDUCATION
Guildford Technical Community College Jamestown, NC-USA
Associates in Nursing Completion, 2008
Winston Salem State University Winston- Salem, NC-USA
Bachelors in Science, 2010
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