Customer Service Manager

***************@*****.*** **** Colonial Rose Ln. Richmond,TX 77469 713-***-****

OBJECTIVES

To obtain a job in a professional setting.

EDUCATION

Parkview Baptist Academy

Class of 2012 High School Diploma

EXPERIENCE

Malibu Tan 1535 Eldridge Pkwy S. #250

Store Manager March 2015 –August 2015

Entering and Filing Client Membership Information

Maintaining excellent customer service with clients

Maintaining Inventory Levels and Maintenance on all Equipment

Cindie’s Boutique 20633 Katy Freeway Suite A

Store Manager July 2012- December 2015

Completing All Daily Managerial Duties

Maintaining excellent customer service and rapport with vendors

Hosting and organizing special events

Responsible for all training and Managing a sales team of 6+ individuals

OFFICE SKILLS

Rover Oaks Pets Resort 2250 W. Bellfort St.

Customer Service Receptionist December 2014-Febuary 2015

Organization of clients vet records and lodging schedules

Collecting and verifying all feeding, medical and custom requests per. client

Answering all phone calls and transferring to designated departments

Responsible for filing and updating all client records

Skills

Proficient in P.O.S, Atlantis, Sunlync and Retail Pro Operating Systems.

Knowledge in Microsoft Officel, Excel, and Outlook.

Trained in handling multiple phone lines, email accounts and social media correspondence.

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