Six Sigma Customer Service

Arya Russell

** ********** *** 647-***-****

Toronto, ON, L4J 6R6 ****.*******@*****.***

Experienced Six Sigma certified Industrial Engineer with previous experience in continuous improvement of business and manufacturing processes with proven ability to accurately develop innovative solutions to improve efficiency and reduce waste and defect opportunities. Looking for an opportunity to apply my knowledge and expertise to lead your organization to become more lean and efficient.

EDUCATION

Industrial Engineering, Bachelor of Engineering 2010 – 2014

Dean’s List Honoree 2013 & 2014

Ryerson University

CSSBB – Certified Six Sigma Black Belt Oct 2015

ASQ

CSSGB – Certified Lean & Six Sigma Green Belt May 2014

YDelay Group Inc.

JHSC – Certified Joint Health and Safety Committee Member Nov 2014

EHS Alliance

PROFESSIONAL EXPERIENCE

Ostaco Windows and Doors Inc.

Manufacturer of uPVC windows, fiberglass entry doors, and patio doors

Concord, ON

Manufacturing Engineer May 2014 – Present

Jr. Process Improvement Engineer Sep 2013 – May 2014

Annual saving of over $500,000 in labour, material and outsourcing costs through design and execution of process improvement projects.

Identification of bottlenecks, lean opportunities, non-value added activities, and sources of variation, to be analyzed and improved to increase efficiency, productivity and capacity and to reduce waste and variation.

Facility layout, production support as well as profile and assembly drawings.

VSM, Poka-Yoke, Forecasting, 5S, DOE, Simulation, PFMEA.

Analysis and improvement of business processes including purchasing, finance, human resources, service, engineering, and customer service.

Development of Standard Operating Procedures, Key Performance Indicators and engineered labour standards for numerous manufacturing operations.

JHSC member, identification and elimination of ergonomic, health and safety hazards to improve quality of work.

Major projects include:

Dec 2015 Six Sigma project yielding an annual saving of $134,000 and productivity increase of 57% through radical improvement of the Enersense Dpt. through elimination of defect opportunities, reducing non-value added activities, adaption of Poka-Yoke, development of a new quality control plan, along with design and implementation of a one-piece-flow assembly line for the first time at Ostaco.

Oct 2015 Annual saving of $98,000 with increased capacity 12% through implementation of Lean, and SMED to improve the bottle neck activity – Paint Dpt.

Mar 2015 Annual saving of $72,000, 90% increase in productivity, and 400% increase in storage of the Shipping dpt. through design and implementation of new packaging procedure, increase in finished good storage and reduction of waste.

Jan 2015 Annual saving of $68,000, 40% increase in storage and 6% increase in productivity through redesign of the facility layout, to minimize waking distances and better organize the Entry Door dpt. Transportation distances and increase storage capacity of raw material. Project was carefully designed, evaluated, planned and executed in 8 days, and resulted saving of 110 Ft/product in transportation.

Oct 2014 Six sigma project with annual saving of $170,000 with 20% increase in productivity through improvement of the glazing operations, reducing rework by rectifying the cut logic along with purchase of new machinery, eliminating human error and addressing a major service issue.

QUALIFICATIONS

Excellent communication and interpersonal skills.

Over two years of experience leading continuous improvement projects through implementation of lean, six sigma and industrial engineering methodologies.

Innovative and a critical thinker in application of industrial engineering principles.

Competent and patient in working through complex problems.

Dedicated, passionate, productive and detail oriented.

COMPUTER / TECHNICAL EXPERTISE

Proficient and highly productive in using Excel

Experienced

Advanced use of AutoCAD.

Project planning and resource allocation using M.S. Project

System modelling and simulation using Rockwell’s Arena Software

Operation research and optimization using Lingo and POM-QM

Analysis of Six Sigma and other statistical tools through use of Minitab

Forecasting using a wide variety of techniques and methods

References are available upon request

Contact this candidate