Michael G. Crowle

**** ***** *****

New Orleans, LA 70122

Home 504-***-**** Cell 601-***-**** ~ Email acs3ix@r.postjobfree.com https://www.linkedin.com/in/michaelcrowle

A proven leader of IT/Operations with over twenty years of leadership/management experience. Areas of expertise in IT Project Management coupled with established operations in a wide range of IT Enterprise related activities such as defining technical strategies that support overall business objectives with an operational budget of $3.9 million. Leverage extensive academic training in Information Technology as well as Business Administration and Public Administration with hands on experience in IT Management, IT Project Management and Public Administration to offer a vast array of valued leadership experience. Excel at providing comprehensive system analysis, life cycle management while leading teams in the planning, execution, scheduling, budgeting and successful delivery of business deliverables in accordance with requirements set by the organization’s stakeholders.

Support efforts to develop and market technical solutions for clients. Oversee team development and vendor selection/maintenance for multimillion-dollar operations. Present accurate reports to stakeholders as well as business recommendations for maintaining scope/budget constraints.

Work History

Dec06-May13 Information Systems Manager MS Army National Guard 184th ESC Hattiesburg, MS

Six years of related experience in Project Management lifecycle activities – process groups (Initiation, Planning, Execution, Monitor & Control, and Closing).

Knowledge of project management methodologies Waterfall for larger projects and Agile for smaller fast track projects.

Provide expertise in Proposal Analysis, write up of the Project Charter, Plan – schedule, draft work breakdown structure, establish budget guidelines, direct, and co-ordinate the project team’s activities in order to implement and manage the project from contract/proposal initiation to final deliverable.

Establish, monitor, coordinate as well as review all project costs to include; operational budget, staffing requirement, resources, contractors and risk.

Provide Project Status Reports and maintain supporting documents and plans.

Establish appropriate metrics for measuring key project criteria IAW Project Charter.

Provide project control for (scope creep) and manage changes in operational plan.

Manage status review meetings providing feedback and seeking feedback among project team members and clients.

Create communication plan, in order to ensure the level of appropriate project information is exchanged among key stakeholders.

Advise senior management on project management explaining the big picture: the impact on the company, the high level business case benefits both quantifiable and qualitative as well as any major risks.

Lead Information Systems Supervisor for Data Center as well as 39 satellite sites, 2500 plus users, maintained the overall Enterprise Network systems, upgrades, and migration projects.

Project Leader of ten members for a successful Project in Afghanistan Kandahar to support the build and deployment of the BCS3 logistic systems for theater wide logistic operation. Project budget was $1.149 million. Deployed 15 client’s laptops, 1 server and 10 desktops. Configured BCS3 systems such as Windows servers, SQL Server, SharePoint Server 2010 and Windows XP clients running BCS3 system over SIPR, NIPR and Centrix networks.

Command Liaison Professional for the major Project construction overhaul of 2 buildings

(Armories), supervising and coordinating with local contractors on the placement upgrade of CAT5e wiring, installation of CICSO routers and switches, and upgrading telephone system with CISCO IP phones. This project completed on time, within the

$44,000 budget, providing efficient communication improvements for over 275 personnel.

Project Team Leader of twelve for a Project of building a network with minimal infrastructure in 5 buildings. Built CAT5e cable, RJ45 Jacks, RJ11 Jacks, ran CAT5e cable and telephone lines, setup CISCO switches, WINDOWS 2008 Server Domain Controller, Microsoft Exchange Server 2007, 35 Cisco phones as well as 600 plus desktops IAW requirements, on time and within the $1.484 million budget.

Project Team Leader of sixteen for a Project supporting a CPX mission at Ft. Huestis VA, setup a Windows 2008 Domain network for 450 users. Built 12 Windows Servers 2003, utilizing VM ware on 8 ESX Unix servers. Built Exchange Server 2007, SQL Server, 3 Windows 2008 Domain controllers, Setup Active Directory and Exchange mail boxes as well as setup 15 Cisco switches 6 Cisco routers with 26 VLANS within the budget of $1.053 million.

Assumed the duties of Information Management Officer while deployed to Kandahar, Afghanistan successfully leading a team of 10 providing management and expertise in maintaining IT operations to support logistical operations with an operating budget of

$9.5 million for over 450 Enterprise Windows users.

Driving force behind establishing a Three Tier Help Desk Structure based on established best practices improving customer service requirements by 35% with a yearly productivity cost savings of $650,000.

Assigned as (IASO)/Information Assurance Security Officer, (SA) Systems Administrator providing leadership/training and management in all aspects and functions of IT security integrity with a proven track record of zero security violations and 99.95% uptime.

Oct01-Dec06 Employment Interviewer II Mississippi Department Employment Services Hattiesburg/Gulfport, Mississippi

Demonstrated a style of Visionary Leadership and Team leadership in the Creation of the State’s Training and Employment Tracking Database

Mar99-Jun01 System Administrator Baker & Taylor Books Bridgewater, NJ

Provide Sever/Desktop Support Book/Electronic Media Wholesaler for 400+ users Dec 97-Mar99 Tech Support /Analyst/Trainer/Installer, CNC INC. Perrienville, NJ

Provide Technical Support Home Heating Oil Dealers application for 35 companies/275+ users

Feb97-Aug-97 COBOL Programmer/Analyst, Web craft Games INC. North Brunswick, NJ

Programmed Lottery Games for numerous States and Countries 1980-1997 Operations Specialist/Radar/Communications, US Navy

Numerous Sea Duty assignments - five warships engaged as Leading Petty Officer/ CIC Watch Supervisor for shipboard Radar Operations

Qualified ESWS Enlisted Surface Warfare Specialist, Leading Petty Officer, Work Center Supervisor, Damage Control Petty Officer, CIC Watch Officer, CIC Watch Supervisor, Command Career Counselor, Officer of the Deck, HTC - Helo Transit Air Controller, Crypto CMS Custodian and numerous other related qualifications

Leading Petty Officer/Work Center Supervisor successfully lead a team of 75 personnel to meet operational requirements.

Scheduled staff shipboard maintenance for radar systems, damage control infrastructure

Maintained proper scheduling and situation documentation of maintenance performed.

Submit requests for all equipment changes, repairs, new equipment

Provide tracking of corrective maintenance through the ships CSMP – Current Ship’s Management Project as well as the SFWL Ship’s Force Work List – a listing of corrective maintenance to be completed

Write up feedback for methods of improvement/discrepancies/problems

Navy Law Enforcement (Physical Security Supervisor (Patrol Watch Commander)) 3 plus years NAS Moffett Field CA

IT Education

Jul 2014 Project Management MBA Graduate Course Baldrige Model Loyola University New Orleans, LA

Jan 2013 PMP Certification Prep 60 hours On-line Army Skill port Oct 2010 CompTIA Security + 40 hours Fort Hood, TX Mar 2009 Webmaster CSS, Dreamweaver, HTML, SharePoint 40 hours PEC Little Rock, AK

Feb/Jul 2007 Army Information Technology Specialist School Ft Gordon, GA GPA 96.18 Sys Admin WIN 2008 Servers, UNIX, CISCO Routers/Switches VMware ESX Servers

Education

2013-2016 MBA Current Student Loyola University New Orleans, LA Graduate Spring 201*-****-**** MS in Computer Information Technology Regis University Denver, CO 1985-1989 BS in Public Administration, University of San Francisco Certification CompTIA Network +

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