Customer Service Manager
Resume:
ADRIAN PAUL G. BACARON
Villamor AirBase Pasay City
Cel. no. 094********
Email: ********@*****.***
CARREER OBJECTIVE
To utilize my customer service experience skills by assisting customers to the very best of my ability and to improve more my customer satisfaction.
EDUCATION
Philippine State College of Aeronautics
2006 – 2009
2013 – 2014 : continuation
Degree: Associate Air Craft Maintenance Technology
WORKING EXPERIENCE
ZEST AIR
2010 – 2012
To keep safe all acceptances and make sure that their cargoes are forwarded on the of the flight
Build up, sort cargoes on crates in their respective areas of flights
Assists the tug driver in loading cargoes in the ramp area
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff coding system.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Notify consignees, passengers or customers of the arrivals of freight or baggages and arrange for delivery
Attach address labels, identification codes, and shipping instructions to container
Maintain a supply of packing material.
TERMINAL 1
Cargo loader and Aircraft cleaner
2004 – 2005
To load and unload cargo in the aircraft and make sure that no one left.
To clean aircraft isle and others like lavatory and cockpit
MANG INASAL
2009 - 2010
Clean the dine in area
To serve the order of the customer
Helps the kitchen crew
Helps the grill crew
Receives and check the available stocks and report it to the manager
ON THE JOB TRAINING
Island Transvoyager Inc.
Aircraft Maintenance
Change Aircraft tires
Refuels aircraft
Greasing the aircraft studs
Assists guest on their inquiries to what aircraft they were
Helps the aircraft maintenance and engineering personnel in overhauling the aircraft
Washing the aircraft body to clean up the dirt that causes corrosion
SPECIAL SKILLS
I am skilled in the use of computers and the Internet, including Microsoft Office, Internet searches, and minor trouble shooting on computer software and hardware. I learn very quickly, possess excellent verbal and written communication skills and type approximately 50 words per minute.
Knowledgeable in some electrical works and mechanical trouble shooting with regards to car machines and other appliances in house.
Knows how to drive manual and automatic vehicle
Willing to be trained to improve my skills more
References available upon request
Personal Data:
Date of Birth: December 05, 1984
Place of Birth: V-luna, Quezon City
Height: 5'8” ft.
Weight: 143 lbs.
Sex: Male
Religion: Catholic
Citizenship: Filipino
Civil Status: Single
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