Team Leader Information Technology

MICHAEL WILSON

**** ***** ***** *** 832-***-****

Humble, Texas 77396 ************@*******.***

Summary

A focused and dependable operations professional with multi-faceted expertise in product testing, safety, and machine operations. Effective leader and facilitator with experience in training, development and coaching staff. Self-motivated and uses a logical approach to problem solving. Enjoys analyzing situations, devising strategies and providing practical cost-conscious solutions.

Job Experience

Field Nation

IT Field Technician 2015-Pesent

Self-employed contract specialist performing site surveys, router and switch installations, basic computer maintenance repair and replacement, POS installation and troubleshooting.

Texas Instruments, Stafford Texas

Wafer Fab Specialist 1995-2014

Line Technician Leader 2010-2014

Receive updates on machine and productivity status from previous shift specialist as well as engineering operation requests for continuous production on night shift. Organize and update inventory using IMS and Microsoft Excel and PowerPoint. Coordinate materials for operation. Perform machine operation tasks in a timely manner to meet company quality and quantity output goals. Take initiative as a team leader to analyze situations regarding operational problem solving, as well as performing machine maintenance trouble shooting outside of normal operational requirements.

Trainer trains all new hires in wafer fab.

Safety Team Leader.

5S Team Leader.

RIE (Rapid Improvement Exercise) Team Member- one of 10 selected by management to streamline an operations process to improve and organize backgrind operations.

Toys R Us, Humble Texas

Stocker(seasonal November,2015

Overnight shelf stocker for the duration of the 2015 holiday season.

Education

Lone Star College-North Harris, Houston, Texas

Associate Of Applied Science Degree in Information Technology-Network Administration

San Jacinto College, Pasadena, Texas

VMWare and CCNA Boot camp training for VMWare and CCNA certification

Texas State University, San Marcos, Texas

Completed several courses in Engineering Technology and Mass Communications

Qualification Highlights

Cisco Networking experience

DHCP, NAT, PAT. Access List

IPv4 and Ipv6 networking scheme

Routing and Switching (OSPF, EIGRP, Switch-Port Access and Trunking protocols)

PPP and CHAP authentication, Frame-Relay, IPsec, GRE Tunneling, SNMP

WAN

LAN

Wireless networking

Microsoft Networking experience

Windows OS installation (Windows 7, Windows 8 Server)

Active Directory (Group Policy Management, Software Distribution, Name Resolution)

Infrastructure (DHCP and DNS Server Role, RRAS, File and Print services, Securing Data Transmission and Authentication)

Special Skills

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Access

Linux OS

Audio Engineering and Production

PC Hardware configuration

PC Software installation

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