Technical Support Technician

ALBERTO ECITO BACOLOD

Email: ***************@*****.***

Address: Blk 251 Lot 39 Hanzel St. Zone 13

Pembo, Makati City

Mobile Number: 090*-*******

Objective

To secure a challenging position where I can effectively contribute my skills as Computer Technician or any position, possessing competent Technical skills.

Summary of Qualifications

More than ten years experienced.

Knowledge of PC assembly, troubleshooting, Windows OS & Software Installation

Network Installation, Internet Sharing, file sharing & router configuration.

Excellent interpersonal skills using tact, patience and courtesy.

Knowledge of technical aspects of field of specialty.

Ability to install, maintain and repair various types of computer systems, peripherals and related equipment effectively and efficiently.

Ability to understand and carry out oral and written direction.

Ability to sell.

Uncommon ability to establish and maintain cooperative and effective working relationship with others.

Work Experience

Universal Technologies (Sales / Computer Technician: April 15, 1996-June 2000)

Field Technician (school, law firm company, end-user).

Phone-in technical support.

Install & assemble customized PC, repair, maintain, and upgrade desktop computers.

Selling Computers and peripherals.

Premium Logic Corporation - SM Manila (Sales / Computer Technician: June 2000 – January 2007)

Phone-in technical support.

Installation of windows base software (cloning windows all flat-form)

Install & assemble customized PC, repair, maintain, LAN installation, and upgrade desktop and notebook computers.

Teaches how to assemble PC & Basic troubleshooting to OJT

Selling Computers & peripherals.

Premium Logic Corporation – SM Mall of Asia (Sales / Computer Technician: January 2007 – February 2012)

Phone-in technical support.

Installation of windows base software (cloning windows all flat-form)

Install & assemble customized PC, repair, maintain, LAN installation, and upgrade desktop and notebook computers.

Teaches how to assemble PC & Basic troubleshooting to OJT

Selling Computers & peripherals.

Premium Logic Corporation – Ortigas Head Office (MIS Manager: February 2012-June 2012)

Sending, Receiving & updating data from branches using POS (Point of Sale) software.

Monitoring of defective stocks in and out using POS.

Input a new stock delivered from supplier using POS.

Visit branches when POS encounter a problem and fix it.

Microhub Technologies – Gilmore (Sales / Computer Technician: July 2012 – June 2014)

Phone-in technical support.

Installation of windows base software (cloning windows all flat-form)

Install & assemble customized PC, repair, maintain, LAN installation, and upgrade desktop and notebook computers.

Teaches how to assemble PC & Basic troubleshooting to OJT

Selling Computers & peripherals.

IPSI - PNB (Philippine National Bank) project – Pasay City ( Field Engineer: December 2014-July 2015)

Maintaining the system of PNB branches along Metro Manila & provincial.

Education

Access Computer & Technical Schools

Computer Service Technician (April 1993)

Access Computer College (Recto) Undergraduate)

BS Information Technology (2005-2007)

Personal Information

Name : Alberto Ecito Bacolod

Birthday : April 06, 1976

Place of Birth : Madridejos, Cebu

Status : Widower

Height : 5”7’

Weight : 136 lbs.

Citizenship : Filipino

Religion : Roman Catholic

Character References

Nestor Duldulao PeoplePlus Tech, Inc.

James San Juan IPSI

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