Customer Service Medical

DOROTHY M NUNNERY

*** ***** ***

OXNARD, C A ****6

Tel : 818-***-****

Email : **********@*****.***

Professional Summary

With 15 years experience in the medical field operations within a fast paced environment. Goal oriented with a track record consistently meeting and exceeding established goals and objectives related to any workforce . well organized,strong work ethics, a sense of urgency, exceptional attention to work detail . Motivated and strong minded individual . Excellent communication skills and enjoy working in a fast past environment . Experience :

Pre –Authorization bill /Patient account representative,Medical Biller,Medical Collector / Worker’s Comp Collector Payment Posting,Processing claims,underwriting support, membership,customer service, liaison Employment History :

Office Works –Temp Agency

Sherman Oaks Hospital

Medicare & Commercial crossover biller 2015

Office Works –Temp Agency

Pacific Toxicology Laboratories 2014

Calling insurance for pre-authorization,faxing,scanning, coping, Contacting our client ( dr office) for missing patient information, DX & ICD-9 code(s) insurance information Office Works –Temp Agency

The Heart Center 2014

Medical Biller, calling insurance regards to appeals,denials, rebilling for underpayment Ronco Drug Pharmancy 2013-2014

Work Comp Collector,calling insurance regards to appeals,denials,liens, contacting the adjusters or attorney to resolve lien

The Outsource Group -2007-2012

Workcomp Collector, contacting clients,calling insurance companies Negotiate Claims and Resolve Liens with adjusters or attorney Kelly Service :2000-2004 ; 2006-2008

Blue Cross

Data Entry Clerk –inputting hospital authorization Claim Processer – processing OCR’s MA’s claims

Membership-helping patients find a provider and take payments Underwriting Support- calling patients for additional information Customer Service Intake person – answering any and all questions regards to their policy and insurance claims Salary Desire : Medical Billing /Medical Collector $17-$20 Computer Software Knowledge : Mainframe,Meditech,Excel,Star, Emdeon,etc

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