Jessica Johnson
**** ******* **. ****** ** *****
Phone: 469-***-**** Email: *************@*****.*** Objective:
Seeking a Customer service position with a company which will require me to utilize my skills, abilities and experience in the acquired field to ensure the company's success Education:
Everest College, Dallas, TX
Diploma in Medical Insurance Billing and Coding, Graduation: 2/2011
President s L ist and Dean s L ist
L .G, Pinkston High School, Dallas, TX
Graduated with High School Diploma, 5/2008
Relevant Coursework:
Medical Terminology
Electronic Claims
CMS 1500 Forms
HCPCS Coding/CPT Coding/ICD-9 Coding
HIPAA Certification
OSHA Certification
EOB's/Posting/Follow up
Medisoft
Word/Excel
Human Anatomy
Human Diseases and Conditions
Internet Applications
10 key/Data Entry
Experience:
Auditor, 10/2011-09/2014, Pics Inventory, Dallas TX
Responsible for counting accurately in the store for manager.
Maintaining a great attitude with the customers that I come in contact with.
Completing my mission in a timely and efficient manner. Application data processor,09/2013-09/2015 One Exchange, R ichardson TX
Talking with specific retirees and being courteous and respectable while completing enrollment.
Perform to the best of my ability to guarantee customer satisfaction
Responsible for completing enrollments in a timely manner. Cashier, 09/2008-04/2009, Fiesta Mart, Dallas, TX
Responsible for cash handling and assisting customers with their purchases
Performed beginning/end of shift register reporting
Maintained a clean register and provided excellent customer service Cook, 06/2006-12/2006, Sonic Franchise, Dallas, TX
Duties included preparation of food products for menu
Put together orders per customer s specifications, etc. References:
References are available on request