Customer Service Representative
Resume:
ETHELYN CHAVEZ ESPINO
Address: ****, ********** **. *********, ******* City
Contact no.: 092********
Email Address: ************@*****.***
CAREER OBJECTIVES:
To be part of your dynamic and professional organization whwerein one could develop it ability, pomote career and personal development in accordance to campany standard. Have an outgoing personality and comfortable working in fast paced environment with the ability to work well with a multi-cultural team.
WORK EXPERIENCE:
JMED VIDEO PRODUCTION
Customer Service Representative
2014- present
•Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations.
BARCIE INTERNATIONAL CENTER
Front Office Attendant
2013-2014
•Process guest arrivals and departures, including all necessary payments.
•Communicate with all hotel departments efficiently, and maintain the function board in the hotel lobby.
•Direct phone calls as necessary and ensure incidental services (movies, phones, video games, etc.) are active or restricted.
EDUCATIONAL ATTAINMENT:
•Tertiary level
Bachelor of Science Major in Tourism Management
La Consolacion University Phillipines
Catmon, Malolos City
2009-2013
•Secondary level
Assumpta Academy
San Jose, Bulakan, Bulacan
2005-2009
PERSONAL INFORMATIONS:
Nationality : Filipino
Date of Birth : July 5, 1993
Civil Status : Single
Height : 5'5"
REFERENCES
•Mrs. Nina Gracia Macapugay
HR Supervisor at JMED Video Production
•Mrs. Fe Corazon Villanueva
Professor at La Consolacion University Philippines
I hereby certify that the information stated above is true in the best of my knowledge.
Applicant Signature
Contact this candidate