Customer Service Sql Server

KAWSHAR RAHIM

**** ****** **.

Warren, MI *****

Phone: 313-***-****

E mail: acs2ug@r.postjobfree.com

Professional Objective

Over Three years of experience in Quality Assurance and Sales development Manager as a manual and automated tester of web based and client server.

Summary

● In charge of increasing revenue and building a strong staff. To maintain a friendly work environment and grow as a company.

● Worked in Waterfall, Vmodel and agile methodologies.

● Experience in building and troubleshooting, supporting personal computer and networks.

● Have experience testing emails in dev. environment and inbox testing.

● Experience in writing test plan, test case, functional testing, integration testing, and regression testing.

● Experience in documentation, analysis of the business requirement and the software requirements specifications.

● Ability to multitask with efficiency, motivates others, and excellent customer service skills.

● Strong team player with exceptional interpersonal and teamwork skills.

● Interfaced with developers in resolving the defects investigated in the application during testing.

● Organized, self motivated, personal, multi focused and ability to meet project milestones and delivery dates.

● Experienced testing F lash, .net, java, html, xml, w eb services, b anners , emails, and OLA. Education

Henry Fold Community college Management and Computer information system. Technical Skills

Automated Testing Tools

JIRA, Test Director, Quality Center and Bugzilla

Programming Language JAVA, C,C++, VB

Internet Skills: HTML, XML, VBScript, JavaScript

Databases: MS Access, Oracle, SQL Server

Operating Systems Windows 95/98/NT/2000/MAC

Applications tools: MS Office2003, Visio, Photoshop, Flash Device Testing Android Phones, iPhone, iPad, Android Tablet Experience

(T Mobile, NY and FL)

September 2013 Current

Written test cases for H P Quality Center And JIRA

Analyzed business requirements and user specification documents, also design documents.

Performed User Acceptance Testing (U AT).

Responsible for complete application development and maintenance lifecycle for a trading website (Multinational Environment).

Experienced testing F lash, .net, java, html, xml, w eb services, b anners , emails, and OLA.

Reporting, prioritizing, classifying, verifying, and tracking bugs using Mercury Quality Center.

Prepared t est plans, test scenarios, test cases, and test data.

Experience Development plan, qualification of software for production release, and the management of system rework.

Perform software testing of various web based business application (websites, Emails, Banner Ads)

Creating detailed test scripts for Emails and banners

Executing test plan and test scripts according to the project plan timeline and project budget. Test Environment: V B, C, Java, XML, WebSphere, Jira, Oracle, SQL Server, Bugzilla Windows NT/2000/XP, AIX. Reference: Available upon request

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