Manager Customer Service
Resume:
MARCO A HELGUERO
PEARLAND, TX *7584
*************@*******.***
Summary of Qualifications
Extensive driving experience.
Work History
Quality Driver Solutions, HOUSTON, Texas
Driver Jan 01, 2013
Provide consistent customer service to our valued customers, efficiency and production to meet their business expectations as driver.
Bomanite of Houston, Houston, Texas
Manager/Driver Feb 01, 2010 - Nov 16, 2012
Driver, manager, and shipping and receiving. Directly supervised and coordinated activities of transportation and material-moving machine and vehicle operators and helpers. Verified and kept records of incoming and outgoing shipments. Prepared items for shipment. Duties included assembling, addressing, stamping, and shipping merchandise or material. Received, unpacked, verified and recorded incoming merchandise or material and arranged for the transportation of products.
Paradise Trucking, Houston, Texas
Owner/Operator Jun 20, 2009 - Feb 01, 2010
Drove 18-wheeler freight liner OTR regional. Delivered materials in liquid, loose, or packaged form. Loaded and unload truck. Performed maintenance on the truck. Followed all DOT rules and regulations. Bomanite of Houston, Texas
Shipping Manager/Driver Mar 20, 2006 - Jun 03, 2009 Handled all shipping and receiving, coordinated all materials to job site, and responsible for transportation. Marvic Construction, Texas
Supervisor/Driver Feb 01, 2005 - Feb 01, 2006
Responsible for reseaching residental homes for the purpose of purchasing and remodeling. Appraise real and personal property to determine its fair value. Responsible for delivery of all equipment. Bomanite of Houston, Texas
Driver Oct 01, 2003 - Jan 01, 2005
Driver of materials and equipment to jobsite. End Dump, Flat Bed, Low Boy, and Roll-off trailers. Zewald Trucking, Houston, Texas
Owner Operator Jan 01, 2002 - Jan 01, 2003
Maintained and equipped trucks with qualified drivers. Transportated hazmat materials to 48 states. Pioneer Bus Lines, Houston, Texas
Coordinator Apr 01, 2001 - Jan 01, 2003
Responsible for the safety and transportation of all clients, which included scheduling and driving 52 buses. Victor Engineering and Sales, Houston, Texas
Piping Analyst Assistant Aug 01, 1994 - Dec 01, 1999 Analyzed and coded blue prints. Applied theory and principles of mechanical engineering to modify, develop, and test machinery and equipment under direction of engineering staff or physical scientists. Pro-Drivers, Houston, Texas
Temporary Driver Jan 01, 1995 - Jan 01, 1999
Temporary driver on weekends. Drove a tractor-trailer combination or a truck with a capacity of at least 26,000 GVW, to transport and deliver goods. Loaded and unloaded truck by hand and with use of a pallet jack. Dana Transport, LaPorte, Texas
Dispatcher Mar 01, 1994 - Jun 01, 1994
Dispatched 37 owner operators and 18 company drivers to 48 States. Scheduled and dispatched workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers. Made arrangements for normal installation, service, or emergency repairs rendered outside the place of business. Duties also included using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress. Liilies Cantina, Houston, Texas
Assistant Manager May 01, 1988 - Jul 01, 1991
Scheduled wait and kitchen staff. Responsible for public relations, inventory, and abiding by all health codes. Education
San Jacinto College, Pasadena, Texas
2 years college, technical or vocational school
Major: Arouinatical science
Alvin Community College, Alvin, Texas
2 years college, technical or vocational school
Major: Physical Education
University Of Houston, Houston, Texas
1 year college, technical or vocational school
Major: Physical Education
Occupational License or Certification
TWIC CARD Registration
Transportation Security Administration
Computer Skills
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Desktop Publishing Software (InDesign, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Personal Computers
• Spreadsheet Software (Calc, Excel, etc)
• Utility Software (Virus, File Compression, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Portuguese - Poor ( Read Speak )
Driver's License
Class A - Commercial
Commercial Driver's License Endorsements
• H - Hazardous Material
• N - Tanker
• P - Passenger
• T - Doubles/Triples
• X - Combination of N and H
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