Customer Service Administrative Assistant
Resume:
IRENE MACHUCA
PASADENA, TX 77503-3171
*.*.****@*******.***
Work History
NRG Home Solar, Houston Texas
Phone Agent/Lease Operations Administrator
Mar 2015 – Nov 2015
Completed Call Logs and Scheduled Appointments for Installers to perform Site Audits.
Responsible for providing Inbound and Outbound phone support to multiple Sales Teams and Customers; Assisted the Lease Operations Team.
Support with Report Generation, Data Entry, and other Administrative Clerical functions/ Commissioning Reports, Lien Waivers, and Lease Processing (Underwriting).
Responsible for reviewing certain key points with customers in regards to their Lease/Agreement for business and Legal purposes.
Integris Logistics, PASADENA, Texas
Jun 06, 2013 - Jun 02, 2014
(Company bought over by Bennett)
Bennett Motor Distribution, PASADENA, Texas
Customer Service Specialist
Jun 02, 2014 - Nov 14, 2014
Provided customer service work related to the assistance to customers' shipping and receiving of materials and products for their company.
Pulled orders, kept track of inventory and the consolidation of customers products.
Assisted in the warehouse with the entry of shipping and receiving orders and logistics.
Also did general office and clerical work.
Used English and Spanish speaking, writing, reading, and translating abilities in the warehouse and with customers.
Assisted in house dispatcher with the assistance of Containers transportation and logistics once released from the Ports. Knowledge of checking once containers are released or on special holds.
Ellwood Rose Machine Company, HOUSTON, Texas
Accounts Payable clerk/Front Office
Jan 28, 2013 - May 14, 2013
Coded incoming invoices, stamped and entered data into QuickBooks Pro 2013.
Researched and assisted with invoicing and creating purchase orders
Followed up with vendors to resolve account issues
Cardinal Mechanical, PASADENA, Texas
Administrative Assistant
May 07, 2012 - Dec 28, 2012
Assisted the office Manager with Administrative office/ clerical work.
Entered time sheets, equipment billing information sheets, general office receptionist duties.
Hallmark Industrial Supply, Inc., HOUSTON, Texas
Bilingual Administrative Assistant
Dec 27, 2010 - Mar 25, 2011
Provided high level Administrative duties assisting vice president, project coordinators, project engineers with statistical reports, handling information requests and performing clerical duties.
Worked with Accounts receivables, coding of invoices using Quick books, and various office duties, entering of employees hours and time clock hours.
Responsible for office management and operation of daily office functions, processing incoming and outgoing mail, handling routine vendor calls, and excellent customer service bilingual assistance.
City of Pasadena, PASADENA, Texas
Receptionist/City of Pasadena
Nov 25, 2010 - Dec 27, 2010
Receptionist and clerical office assistant to administrative assistant. Handled Administrative support for various convention center events in the Houston and Pasadena area.
Filing, answering telephones, translating, scanning, and general office duties.
Dasco, HOUSTON, Texas
Administrative Assistant
Sep 27, 2010 - Oct 22, 2010
Assisted in the Administration of commercial property management duties, including functions:
Setting up and maintenance of office files, processing incoming and outgoing mail, accounts payables, coding of invoices. Utilizing QuickBooks handled routing vendor calls and assisted the distribution manager with all office functions.
Burnett Staffing/Jacinto port International, HOUSTON, Texas
Data Entry/Traffic Control Clerk
Jun 06, 2010 - Aug 20, 2010
Assisted Traffic Control Department with Data Entry of Bills of Lading forms into computer system, which had information about Departures of Ship Vessels and general important information. Assisted supervisors with any correspondence, filing, or phone that needed to be done.
Burnett Staffing//EXXON-Mobile, HOUSTON, Texas
Document Control
Feb 07, 2010 - Apr 09, 2010
Assisted Legal Department with filing, organizing, and maintaining legal files, scanning, and general office duties. Answered phones and directed calls to the appropriate extension. Assisted with special projects or any other things that I could help them with.
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