Customer Service Engineer
Resume:
Ashkan Mohsenpour
Email: ******.**********@*****.***
+Address: 4640 Hedgcoxe Rd, Plano, TX 75024
Cell phone: 972-***-****
Certified Network Technician
* ***** ** ********** ** Network Administration, Switch Engineering, Maintenance, and Network Consultancy.
Hands-on experience working different kinds of radius, especially Cisco ACS and integration with a back-end database.
4 years of experience working on a firewall appliance such as Cisco ASA.
3 years of experience working IPTV barrier network, Headends and middleware technologies from different vendors such as Ericson, Huawei.
Working experience with CISCO Switches (296*-****-**** series).
Working experience with CISCO Routers (280*-****-****).
Sound knowledge of the fundamentals and working principles of Transmission / Wireless equipments.
Strong problem solving, planning, organizational and customer service skills.
Provided network administration for advanced IP routing and switching.
Technical Skills:
LAN Technologies : Ethernet, Fast Ethernet, VLAN
WAN Technologies : Frame Relay, ISDN T1/E1.
Network Hardware : Cisco Routers: 3700, 3600, 2800.
Switches: 2960, 3560, 6500.
Firewalls : Cisco ASA.
Protocols : Layer 3: RIP V2, EIGRP, OSPF, BGP
: Layer 2: VTP, STP, RSTP, MST, VLANs, LACP, PAGP
Security : IPSec, SSL
Network Management : Wireshark
Authentication : RADIUS, TACACS+, Digital certificates
Operating Systems : Windows 2000/XP/Vista/7/8, Windows server 2003, Linux
Certificates:
CCNP (Cisco Certified Network Professional-R&S).
CCNA (Cisco certified Network Associate-R&S).
Nokia 2.5 TDD/LTE Installation and C&I.
Nokia FDD/LTE 700 C&I.
Ericsson LTE Commissining Certificate.
Education:
Achieved bachelor's degree in Electronic Engineering, Yazd University in the year 2002
Professional Experience:
Organization: GCB Networks
Duration: Sep 2015 till Present
Position: RF Engineer
Location: Nationwide
Survey Verizon wireless Cell Sites for PSAP project. Check the actual RF Parameters on Sites and make reports to RF Team.
Organization: Nokia Solution Networks
Duration: January 2014 till July 2015
Position: LTE/Switch Engineer
Location: Texas / Oklahoma USA
Checked and diagnosed switch alarms.
Maintained switch system and equipment.
Repaired and replaced defective switch circuit set and equipment.
Resolved customer problems related to switches.
KPI Check, Stationary & Mobility tests on On-Air BTSs (Sprint).
Organization: Delta Networks
Duration: August 2010 till July 2013
Position: Consulting and IT Developer
Location: Tehran
Implemented HSRP, LACP, Spanning Tree, Firewall failover detection and HA.
Deployed and configured VMware ESX Server for 40 Servers.
Private VLAN and Intra VLAN Policy Enforcement.
Implemented Wireless WDS multi SSID with dot.1x3
Handled design, administration and managing of network infrastructure based on IPSEC-VPN.
Installed and operated services for centralized inventory management and E-Commerce.
Organization: INTA Co.
Duration: April 2007 to May 2010
Position: Senior Telecommunication Technician
Location: Tehran
Worked in the Layer 2 Security team on 802.1x and Port Security features for the Catalyst 6500 series of switches.
Installed and configured Endpoint security access client.
Developed Private VLAN (PVLAN) and Guest VLAN feature to be used with 802.1x in Cisco IOS.
Developed Radius Accounting feature to be used with 802.1x in IOS.
Developed Session Timeout feature to be used with 802.1x in IOS.
Developed Posture Token Display feature to be used with Network Admission Control (NAC) on Cisco IOS.
Added High Availability (HA) support for clearing dynamically learnt addresses for Port Security on the standby supervisor.
Minor enhancements and bug fixes in the 802.1x and Port Security modules.
Organization: TelecomIran Company
Duration: April 2005 to April 2007
Position: Senior Telecommunication Technician
Location: Tehran
Operated day-to-day activities, as well as periodic maintenance, platform integration and video quality testing and assurance.
Developed and installed media quality measurement probes for end-to-end quality assurance from the head-end through barrier network and last mile access lines.
Installed and configured F5 load balancer and checkpoint firewall to protect against DOS, DDOS and system exploit like Solaris root exploit, SQL injection, protocol behavior and user treatment.
Telecomiran is an IPTV, VOD and VAS provider, broadcasting channel from satellite and terrestrial line into the IPTV network. This platform is the third generation of IP backbone and IMS based IPTV to provide messaging, video conferencing and online voting through the IPTV system.
Install and configure Bluecoat for Centralize antivirus, integrated with Kaspersky and smart filtering.
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