Certified Forklift Operator
Resume:
Objective
As a certified forklift operator I am seeking the opportunity to grow in an organization that will recognize my skills, drive, and commitment. I am seeking the opportunity to be a member of a team that works together to achieve a mutual goal and build success
Experience
Atento Contact US Teleservices/ Capitol One Travel 07/2014 – 01/2015
Travel Agent, assisting customers in booking air travel, hotel, car rentals, and servicing flight itineraries, hotel cancellations, car rental cancellations.
Remedy Staffing / New Breed San Antonio, TX 12/2013-03/2014
NCI and Receiving Clerk maintained the strict inventory control and cycle counts for Boeing Global Services and Support.
Forklift Operator, daily order picking for customer orders.
Texas Management Division San Antonio / CMC, TX 06/2013-09/2013
Forklift Operator, maintained general warehouse operations and material handling.
Handled the daily shipping and receiving for the company and customers on a daily basis.
Loaded and unloaded trucks for shipping and receiving.
DataSearch Inc., San Antonio, TX 09/2012-01/2013
Collections specialist, made outbound calls to collect balances in full and made insurance inquiries.
Handled inbound calls from insurance companies as well as clients calling to pay the balances.
Wal-Mart Stores Inc. San Antonio, TX 04/2012-07/2012
Overnight Stocker, moved products from the warehouse to the store floor in order to replenish the store floor and organized products on the shelves.
Atento US Contact Teleservices San Antonio, TX. 11/2011-04/2012
Customer Service Representative using a multi-system workstation to take inbound calls in order to assist customers with all account issues as well as placing check orders.
Responsible for carefully reviewing all account transactions with the customers and processed all correspondence requests for my customers.
Experience Cont.
Homegoods, San Antonio, TX. 10/2009-02/2010 & 05/2010-06/2011
Processor Associate I processed the items unloaded from the delivery truck and assisted with moving the products to the store floor.
Managed the stockroom by keeping it clean and organized for ease of use.
Floor and Decor Outlet, San Antonio, TX 05/2007-10/2008
Department Lead responsible for assisting customers via phone calls or in store ensuring the highest customer satisfaction.
Managed associates making sure all daily tasks are completed in a timely manner in their respective departments.
Maintained the weekly schedule for the associates according to business need and associate availability.
Maintained the data entry of all received products and assisted operations manager with the storage of products and moving the products to the store floor after offloading the delivery truck.
Education
John Marshall High School 1988-1992
High School Diploma
Skills
Excellent customer service skills
Data entry
45+ wpm
Medical Terminology, billing, and insurance
Self-motivated
Customer first attitude
Can work independently or with a team
Productive, Efficient, and safe work ethics
Forklift Certification FA201487299
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