Quality Assurance Test

Rubini Suthakaran

** ***** *****, ********, ** L*Y 0P4

Cell: 647-***-**** Home: 905-***-**** Email:***********@*****.**

SOFTWARE QUALITY ASSURANCE ANALYST

Multi-faceted QA Analyst with 10+ years experience. Recognized for consistent and on time delivery in software development organizations. Demonstrated ability to learn and teach new concepts, easily adapt to change and manage multiple concurrent tasks. Technically and analytically minded with problem solving skills. Proven track record as a key contributor in challenging QA roles. Specialties include analysis of complex requirements, development of test strategies, and collaboration with cross-functional teams to identify defects / non-conformities under aggressive project schedules.

KEY QUALIFICATIONS

Quality Assurance Requirement Analysis Documentation

Training Testing Problem Resolution

Estimation Defect Management Team Management

User Experience Wireframes Usability

TECHNICAL EXPERTISE

Operating Systems

Windows 2000/XP/2003/2008, Windows 7/8

Programming Languages

.Net, Java

Scripting/Markup Languages

JavaScript, HTML, XML

Database

MS SQL 2000/2005/2008, Access 97

Defect Tracking Tools

Defect Tracker, GForge, Bugzilla, Bugtracker, JIRA

Configuration Management Tools

Star Team, Subversion, Digitae, Tortoise SVN

Business Applications

MS Office, CRM2011, SharePoint 2003, TFS, RedGate SQL Data, Schema Compare, Prototyper Free, MockFlow, Visual Studio 2012,

Testing Tools

QTP, Coded UI, LoadUIWeb, Coded UI, Selenium – Webdriver, Browserstack

SDLC Methodologies

Waterfall, Agile, Scrum

PROFESSIONAL EXPERIENCE

TechBlocks Inc., Vaughan, ON 2012 - Present

QUALITY ASSURANCE ANALYST

Planned the entire test approach and executed regression, integration, and validation tests

Improved overall quality of the deliverable by revising the test coverage based on the change

Determined testing requirements, developed, reviewed scripts for positive, negative test scenarios, conducted baseline testing, generated reports.

Communicates application errors in a clear and concise manner to the dedicated person

Acted as single point of contact between Development, Testers and Business users.

Created user flows and work flows from user stories, used tools to create wireframes, updated user guides, business and technical requirements.

Performed integration testing on WordPress and SalesForce sites, Tested DNN admin site for different modules and the websites integrated.

Provided application support based on issues reported and performed Root Cause Analysis for the reported issues.

Worked in a scrum environment with different applications.

Coordination between various teams to ensure consistency and accuracy across various testing documents, user manuals and training materials.

Performed mobile application testing on Android and iOS (iPhone, iPad).

Performed Cross browser testing across different browsers like Internet Explorer, Firefox and Google Chrome.

Analyzes results, draws conclusions from test results. Made recommendations and suggest enhancements

Interacted with business users to gather requirements and understand business process and communicate technical solutions

Created Test Strategy, Test Plans, Test Cases, Test scenarios, Test Scripts and Test Data based on business requirements

Tested backend partner API

ASI Technologies Inc., Brampton, ON 2009 – 2012

QUALITY ASSURANCE ANALYST

Worked with CRM tools, built in functionality and Customization.

Configured CRM for end users and created reports with many entities.

Tested on customized modules developed within CRM, helper apps and other DNN module integration.

Worked closely with development team to troubleshoot, diagnose and improved the quality of the system.

Conducted walkthroughs of the test plans with the development, design team and business People.

Certicom Corporation, Mississauga, ON 2008 – 2009

QUALITY ASSURANCE ANALYST / TESTER

Created and executed test cases for web application according to the test plan business requirements

Worked with SQL queries to test the backed functionality and used SQL Query Analyzer as querying tool.

Took ownership of maintenance on scripts after each run

Performed test on data migration on different OLTP systems and used RedGate SQL data, schema comparison tools for testing SQL 2005 migration.

Virtusa Private Ltd. (US based), Colombo, Sri Lanka 2006 - 2008

QUALITY ASSURANCE LEAD

Dedicated to successfully assisting team members in obtaining the quality of the software

Actively participated in business requirements gathering and analysis to determine the business need and participated in all QA test phases.

Provided test estimates for all new testing projects through Work Breakdown Structure.

Created weekly defect report, involved in status update meetings, presented progress updates to team size of ten.

Organized, supervised test completion of releases on data warehouse, intranet, internet applications.

Shared knowledge on data warehousing with team size of twenty members and trained team members of three in ETL testing.

Ensured documentation of test artifacts, defect raised up to date, correct naming conventions applied.

Escalated issues on time to Project Managers and Senior Management and made sure project testing deadlines were met.

Tested Extraction, Transformation, Load (ETL) process, data cubes, and software in a Client/Server environment with SQL 2005 Databases as backend.

Provided educational support to teams of SQA professionals, teaching the team the importance of quality of the software

EDUCATION

Bachelor of Engineering – Computer Science, 2001

National Institute of Technology, Trichy, India

Employability Skills with cooperative education practicum, 2009

D-P Catholic District School Board, Mississauga, ON

Software Testing & Quality Assurance, 2009

Hi-Tech Institute, Toronto, ON

Certified ISTQB

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