Sales, Human Resources

FRANK J. BUCCOLA

*** *. **** **. • West Covina, CA 91791

626-***-**** • ********@*********.***

PROJECT MANAGEMENT

Effectively Supervise Multi-functional Onsite Project Teams Simultaneously to Drive Sales in a Large Store

• Negotiate Favorable Terms with Contractors

• Coordinate with City and County Inspectors

•Ensure Strict Compliance with Codes and Statutes.

•MS Office and Quick Books

CORE COMPETENCIES

Project Management • Plans & Specifications • Site Management • Regulatory Compliance

Business Planning & Development • Scheduling • Purchasing • Vendor/Contractor Management

Customer Relations • Bid Development • Negotiations • Pricing and purchasing

Human Resources • Team Leadership • New Business Presentations

PROFESSIONAL EXPERIENCE

L&W KITCHENS AND BATHS, San Gabriel, CA • 1989-Present

Providing general contracting and design services with a 5000 sq. ft. showroom.

President / Project & Sales Manager

Supervise all aspects of the showroom and rapidly develop personal relationships with customers. Provide contracting across all phases of interior remodeling including design and layout, permits, meetings with inspectors, and supervision of the entire onsite project. Define scope of the job, develop, coordinate scheduling and timelines. Ascertain client requirements, perform pre-bid onsite reviews, and formulate bids. Lead / Supervise multi-functional project teams of 10-15 crewmembers performing demolition, construction, plumbing, flooring, drywall cabinetry, counters and appliances. Supervise all furnishings and installations and precise locations of all electrical activities. Oversee administration of both showroom and contracting services including sales, purchasing, stock control, accounting, billing and collections, and human resources.

Delivered projects on time and within budget with exceptional levels of customer satisfaction.

Designed a client-friendly color-coded project calendar that ensured optimum customer knowledge and resulting peace of mind.Planned, designed and managed customized installations across all phases. Utilize high end sales experience to successfully fulfill customer expectations and maintain high levels of sales satisfaction.

Provide optimum follow-up service to ensure complete after-sales satisfaction.

Oversee all areas of the financial function including purchasing, budgeting, bid development, invoicing and collections.

Secured an ‘A’ rating on Angie's List.

Experienced human resources manager, administer all aspects of personnel interactions from recruitment and training to performance assessment and incentives.

Proactively identify project issues and implement best possible onsite solutions.

EDUCATION

Bachelor of Science Degree in Finance Law & Real Estate, Minor in Economics

California State University, Los Angeles

CERTIFICATION & LICENSING

Environmental Protection Agency (EPA) Certified Renovator

Contractor’s License #205344

TRAINING COURSES

Sales for Manufacturers – Wilsonart Company

Sales Training & Design – Hallmark Cabinets

Sales Training & Design – Wood Mode

Motivational Sales – Tony Robbins

Numerous National Kitchen & Bath Association Seminars

Field Construction Training – Various Journeymen

Sales Training & Self Improvement Seminars

PROFESSIONAL MEMBERSHIPS

National Kitchen & Bath Association (NKBA)

Contractors State License Board (CSLB)

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