High School Technical Support

Bryan Kennedy

**** * **** ***** **, Boise, ID *3716

Cell: 208-***-**** ***********@*******.***

Summary

I have worked in the Semiconductor industry for the past 23 years as a operator, trainer, equipment maintenance technician and last as a equipment engineer tool owner.

Highlights

Proficient multi-tasker Electronic test tools

Excellent communication techniques Test equipment operation

Complex problem solver Safety-oriented

HAZMAT knowledge Dexterous with hand tools

Responsible and reliable Excellent problem solver

Strong attention to detail Diagnostic testing

Accomplishments

DNS factory FC-3100 level 1,2 and 3 certified.

DNS factory SS-3100 level 1,2 and 3 certified.

DNS factory SU-3100 level 1,2 and 3 certified.

LAM factory DVP-Prime level 1,2 and 3 certified.

Axcellis factory Radiant Strip level 1,2 and 3 certified. Axcellis factory Intergra Strip level 1,2 and 3 certified.

TEL factory UW-300 level 1,2 and 3 certified.

TEL factory Expedius and Expidius+ 1,2 and 3 certified.

Served as an expert in troubleshooting and repairing state-of-the-art Semiconductor Wet Processing equipment.

Experience

CenturyLink July 2015 to November 2015

Customer/Sales and Service Rep

Boise, ID

Helped solve customer billing and service issues, assisted with upgrades to accounts ie; internet, cable and phone services. Call center work.

Transportation Compliance Service March 2015 to November 2015

Compliance agent

Meridian, ID

Helped commercial drivers get in compliance with the Federal DOT, by setting them up with drug/alcohol testing programs, driver files and filing all permits that are required by the Federal DOT.

Micron Technology July 1991 to May 2014

Sr Technician - FC3100 tool owner

Boise, ID

Implemented advanced diagnostic tools to resolve customer complaints.

Collaborated with engineers and customers to discuss existing and potential engineering projects and products.

Maintained open and effective communications with project teams to increase productivity.

Prepared daily project status updates to keep staff up-to-date on program changes and task requirements.

Provided hands-on technical support, advice and mentoring to all levels of personnel.

Executed root cause analysis to improve yield and reliability.

Quickly learned SAP software and used it to receive, stock and expedite parts.

Supplied production data to field operators, technicians, engineers and supervisors.

Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions. Actively suggested and completed operational improvements to enhance quality, improve production times and reduce costs.

Changed equipment over to new product.

Helped achieve company goals by supporting production workers.

Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.

Ensured employment of most cost-effective production methods.

Worked with managers to implement company policies and goals.

Set up and operated production equipment in accordance with current best manufacturing practices and standard operating procedures.

Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.

Started up and shut down processing equipment.

Troubleshooted problems with equipment, devices or products.

Education

Highland High School 1987

High School Diploma

Pocatello, ID

Idaho State University Did not graduate

Civil Engineering

Pocatello, ID

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