Jennifer Olfert
*** ******* ******** **********, **
Phone: 403-***-****
Email: ********@*******.***
Objectives
To obtain a position where I may utilize my skills while gaining new experience
Education
Grade 12 – High School Diploma
Experience
Calgary Co-op Various positions (July 1998 – July 2015)
Customer Service Dept., Deli Supervisor, Cashier
Ensure the needs of all customers are met and leave satisfied – direct customer service
Handle complaints within in the department internally or externally
Ordering, receiving and invoicing for the deli department
Quality control of incoming and outgoing product
Scheduling of employees using Kronos scheduling system
Supervised a team of up to 12 employees at a time
Delegated tasks accordingly ensuring tasks were completed in a safe and efficient manner
Dealing with sales reps from various companies
Handled payment transactions in the form of cash, debit, credit and direct bill accounts
Deli representative for the Health and Safety committee
Skills
Excellent interpersonal and customer service skills
Time management skills
Intermediate computer skills
Merchandise and display product
Work well under pressure and tight deadlines
Strong communication skills
References available upon request