Customer Service, inventory management, team building, team building
Resume:
Angelo
D’Angelo IV
m
v
***************@*****.***
Career Summary
Customer Service Manager with over ten years
experience in customer facing industries. An
effective leader training & managing up to
40 employees, with a proven track record of
satisfaction.
Education
University of Louisiana Monroe
Graduated May 2013
Cumulative GPA: 3.33
Bachelor of Business Administration: Management
• Oversaw daily administrative operations of theatre (opening, closing, shift changing)
• Maintained adequate levels of roughly $30,000 in inventory
• Managed & Supervised approximately 40 employees in all areas of theatre operations
• Responsible for onboarding process of new employees via training and orientation Assistant Manager
Cinemark Theatres Tinseltown 17
West Monroe, LA
November 13’- June 15’
Experience
• Experience in every operational department (concessions, projection, box office, usher)
• Handled cash transactions and deposits up to $10,000
• Engaged in customer service interactions daily with a perfect track record of approval
• Trained employees during their orientation process
• Assisted in conflict resolutions with customers
Shift Supervisor
Southern Theatres Grand 14
Alexandria, LA
March 06’ - November 13’
Accomplishments
• National Honors Society
• Star Scout Boy Scouts Of America Troop 119
• Aided in the Hurricane Katrina rebuilding effort with the Louisiana Lagniappe organization
• President’s Assistant, Society of Human
Resource Management (SHRM)
Contact this candidate