Customer Service Manager

Ashley Mordecai

***** ******* **** *******, ** **429

832-***-****

***************@*****.***

CAREER GOAL

To obtain a position where I can utilize my skills within a manufacturing and customer service setting, as well as develop new skills and career growth within the company

KEY STRENGTHS

• Professional customer services skills.

• Able to establish rapport define and solve problems

• Highly organized and effective for saving time management

TECHNICAL SKILLS

•MS Office (Word, Excel, Power Point and Outlook)

•Key Stoke

•40-50 WPM

•Filing Record

•Data Entry

•Record Keeping

•Research on the Internet

•Training New Employees

EDUCATION

Lonestar community college Cypress, TX 2014 – Present

Cypress Fair Senior High School Cypress, Tx 2009 - 2013

PROFESSIONAL EXPERIENCE

Walmart

Overnight Cashier Houston, TX January 2015-September 2015

Stocking

Customer Service – Floor Sales

Displayed great leadership capability as a team leader.

Firehouse subs

Shift Manager cypress TX August 2013-January 2015

Cashier

Balanced a six hundred dollar cash drawer without incident. Managed eight of employees successfully while delivering exceptional customer service.

Academy Corprate office

Primiary services Katy TX October 2015-present

Contact center

Answering Customer service calls

Chatting

RERERENCE

Kaitlyn Shearer 254-***-****

Pat wade willis Reiland 713-***-****

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