Customer Service Medical
Resume:
CHHANDARASY LY-KIM
**** ********* ** ********, ** 20109
OBJECTIVE
MEDICAL ADMINISTRATION POSITION / FIELD
A position that requires my knowledge in the Medical field. To gain experience and to assist me with my career goals. I would like to help people, solve problems, and endure customer relationships. An experienced medical administrator bringing enthusiasm, dedication, and an exceptional work ethic.
SUMMARY OF QUALIFICATIONS
Familiar with Microsoft Word (Advanced), Microsoft Excel (Beginner), and Microsoft Outlook (Advanced).
Completed medical terminology and ability to do data entry, and file updating.
EMPLOYMENT
State Farm
February 2012 – September 2012
Customer Service Representative
Obtaining a close relationship with customers thus building clientele/referrals
Assisted clients with their payments, questions, and concerns.
First agent contacted with claims and inquiries regarding all types of products we offer.
Gained excellent experience in a call center environment and comfortable talking with all types of clients
Dealing with high call queue volume and working efficiently under stress
Carmax
March 2011 – September 2011
Sales Consultant
Assisted clients with finding the correct vehicle that best fits their needs.
Data entry using proprietary software to process orders.
Piercing Pagoda
September 2009 – June 2010
Keyholder
Open/closes store
Assist clients with all requests.
Managed reconciliation of all finances/deposits money in bank.
Data entry using proprietary software to process orders.
Ruby Tuesday August 2013-November 2014 Waitress
Works well under pressure
Managed to remember regular customers orders effectively
Delivered food and beverage in a timely manner
Trained new employees to use the user interface effectively
Consistently praised in customer surveys for friendliness and efficiency- Positive customer feedback
InfantSee4D December 2013- January 2015 Office Administrative/Assistant
Obtaining close relationships with patients
Assist patients with different package purchases
Efficient in upselling products in office
Patient filing
Open and close medical office
Skills
Trilingual in English, Cambodian, Spanish
Typing speed of 60wpm
EDUCATION AND ADDITIONAL TRAINING
Medical Assistant Classes September 2009
Received instructions on how to take vital signs, OSHA, terminology, coding, billing
Practical Nursing September 2010
Course instilled on vital signs, terminology, OSHA, anatomy and physiology, basic nursing, emergency care, pediatric nursing, obstetrician nursing
2007 – 2011 : Oakton High School
2010 – 2011 : Continental Academy; Graduated High School Diploma
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