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Customer Service Manager

Location:
Covington, GA
Posted:
January 08, 2016

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Resume:

Sonjia Newberry

*** ********* **. *****: acs1ow@r.postjobfree.com

Loganville, Ga. 30052 Home: 678-***-****

Cell: 404-***-****

Employment Experience:

**** – Present: Shift Manager Aldi Inc., Covington, Ga.

Ensure excellent customer service

Supervise sales associate staff

Responsible for food stock and produce set up

Responsible for opening and closing store, including making bank deposits

Responsible for placing orders and performing inventory

2005 – 2007: Shift Manager Citi Trends, Union City, Ga.

Provided exceptional customer service

Supervised sales associate staff

Responsible for clothing merchandise set up

Responsible for opening and closing store, including making bank deposits

2004 – 2005: Shift Manager Sally’s Beauty Supply, Fayetteville, Ga.

Provided exceptional customer service

Supervised sales associate staff

Responsible for set up of cosmetics, hair products, and salon equipment

Responsible for opening and closing store, including making bank deposits

Responsible for placing orders and performing inventory

1994 – 2004: Sales Associate One Price Clothing, Longwood, FL.

Responsible for set up of clothing merchandise / provided exceptional customer service

Completed and certified in management training program

1999 – 2002: Workmen’s Compensation Clerk and State Adjuster Assistant

Humana and Protegrity Services, Inc., Longwood, FL.

Responsibilities included filing, mailing, and data entry of medical information

Processing, receiving, and sending check payments

Customer service and appointment scheduling

Education:

Frenchburg Job Corps Center, Kentucky 1984 – 1986: IBM Apple Software Training

Merritt Island High School, Florida – Graduated 1984



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