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Customer Service Technical Support

Location:
Ashburn, VA
Posted:
January 08, 2016

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Resume:

Ben Thomas

*** **** **** *******

Vista, CA *****

760-***-**** acs1nb@r.postjobfree.com

Education

New York Institute of Technology New York, NY

Bachelor of Science in Biomedical Engineering May 2014

Related Experience and Projects

New York Institute of Technology New York, NY

Symposium of University Research & Creative Expression (SOURCE) April 2014

Research topic: “Elucidation of Chiral Medicinal natural products towards structure-activity Relationship”, under mentorship of DR. Ana Petrovic Assistant Professor of Chemistry, NYIT

New York Institute of Technology New York, NY

Physical Chemistry II (Quantum Mechanics) Spring 2014

Able to develop sophisticated mental models of atoms, chemical bonding, and atomic molecular spectroscopy grounded in the fundamentals of quantum mechanics

Apply concepts, methods and techniques of quantum chemistry to chemical systems and make predictions for these systems

Practiced analytical and logical reasoning skills in regards to formal chemistry research

New York Institute of Technology New York, NY

Physical Chemistry 1 Fall 2013

Covered topics of Thermodynamics and Kinetics from the perspective of describing equilibrium properties of bulk matter, spontaneity, heat, enthalpy, entropy as well as rate of chemical processes.

How property of gasses can be used to build heat engines, simple elevator systems, and refrigerators (cooling systems).

New York Institute of Technology New York, NY Genetics Fall 2013 Able to Use Mendel’s Principles to perform Pedigree Analysis, perform genetic crosses and map genes, describe how gene mutations affect gene function.

Discussed the principles of gene expression, recombinant DNA techniques and human diseases. Used Epistasis Analysis to elucidate biological pathways.

New York Institute of Technology New York, NY

Quantative Analysis Fall 2012

Conducted experiments to provide the principles and calculations used to determine composition of chemical substances

Included topics of chemical stoichiometry, acid-base concepts, acid-base titrations, spectrophotometry and ionic equilibria

Determined precision and accuracy within each experiment

New York Institute of Technology New York, NY

ATM Project Fall 2011

Built an ATM application that involved two or more joint accounts using object oriented programming.

Designed UML (Unified Modeling Language) and broke down the project into sub and main classes

Documented the results and steps

Technical Skills

C/C++ Programming experience

Electronic Circuits/Microprocessors

Statistical Techniques and sample size selection

Electrical Engineering background

Java Programming experience

Matlab/Pspice Experience

AutoCad, SolidWorks, Mass 200

Experimental experience/techniques: including protein purification (fPLC & hPLC), PCR, protein and DNA gel analysis, confocal microscopy, flow cytometer, LC/MS analysis, ELISA assays, RT-qPCR, and florescence analysis with spectrometer.

Leadership Experience

College Basketball, Shooting Guard (August 2008-Janurary 2010)

Biomedical Engineering Society Member (September 2012-Present)

Allied Health and Life Science Organization, Vice President (September 2012 – 2013)

Create and hold events for Life Science Students

American Medical Student Association, Active Member (September 2011-Present)

IEEE (NYIT's Institute of Electronics and Electrical Engineers), Active Member (September 2010-Present)

Tau Kappa Epsilon, Active Member (May 2010- Present)

Walked to raise money and awareness for Relay for Life, and Aids Walk

Planted trees and cleaned up NYC parks for Hands on New York

Work Experience

Alere Toxicology (Branan Medical Corportation/ Ameditech) San Diego, CA

Quality Assurance/ Quality Control II 07/2015-Present

Inspect, test, and approve incoming raw materials

Transfer of Equipment, QTP Testing and Automation

Qualify and approve of vendors

Experience working in a cGMP environment, CAPA policies and procedures, ISO Standards

FAI Approvals/ Approve SOPs/ Approve SQRs/Approve new lot numbers for parts

IQ, OQ, PQs protocol and reports

Responsible and In-Charge of incoming raw material at Distribution Center for BMC

Statistical Techniques and help determine sample size rationale, Develop memos

Bill the vendors, and provide receipts for Accountant, Mass 200 (Accounting program)

Alere Inc. San Diego, CA

Quality Control (contract) 12/2014-06/2015

Responsible for running in-process, stability/calibration, final release,

reagent release and experimental devices

Good documentation skills/GMP Testing/ GLP/QTP Testing

Work involving blood and other infectious materials

Knowledgeable of federal and other regulations

Responsible of Inventory accuracy of all testing material

Operate laboratory equipment safely

Aware of device defects that may occur including: product design,

verification/validation, manufacturing, and testing

Holland Society New York, NY

Executive Secretary 06/2014-08/2014

Performed customer service duties

Handled the society members money

An in-office technical support

Performed A/R and A/P duties



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